Senior Manager, Global Education, Too Faced
Full-time
TOO FACED
Description
This position delivers training initiatives and education programs which enables the brand to meet its business objects via a skilled Training team and engaged retail employees. Adopts a commercial and consumer mind set when executing all aspects of education, while collaborating with all internal stakeholders to ensure objectives are met.
Responsibilities:
- Identify training needs and seek out new ways of working in the rapid pace of organizational and technological change.
- Develop, lead and facilitate national core training programs while liaising with Global Education.
- Develop expertise within the team in product knowledge, keeping up to date with trends and product development.
- Work with Trainers to develop regional Sales and Training strategies.
- Ensure all training room facilities, kits & assets are maintained and managed.
- Develop team competencies and drive innovation in digital education programs.
- Demonstrate exceptional leadership skills and foster an atmosphere that motivates, encourages and challenges Trainers and retail teams to achieve excellence.
- Ensure all education programs, activities and training reflect the brand's values and standards.
- Recruit, hire and complete orientation for Trainers.
- Identify opportunities to develop the training, leadership and artistic abilities of the education team.
- Oversee the schedule of the Trainers and the effectiveness of collaboration with SEE's in the field.
- Conduct store visits to follow up core training, implement department strategies, develop Crew, Trainers and SEE's abilities and to lead by example on all levels.
- Provide clear, constructive feedback to employees on their performance.
- Ensure consistent and proper communication.
- Be solution focused while building a collaborative relationship with the National Sales Manager to identify opportunities to drive Sales and KPI results in the field.
- Work with the National Sales Manager to devise strategies to develop the leadership competencies of the regional sales and training partnerships.
- Build relationships with department heads to create and implement the national strategy.
- Assist in coordinating with relevant departments to ensure excellent execution of all marketing, PR activity and events including relevant online creative communication.
- Help create and maintain a creative atmosphere of open and positive communication, professionalism and support.
- Build a brand social media profile while adhering to all social media guidelines and requirements.
- Develop training team's abilities to promote brand launches, providing press quotes and industry trends on an ongoing basis as required by the PR team.
- Support the participation of media events being a combination of media presentations, masterclasses, one on one interviews, studio events, and working on brand community projects as required to build awareness of the brand.
- Support the planning of retail events which includes, conducting make up demonstrations and masterclasses while providing make up direction to the artists working on the event if required. Financial Accountabilities
- Full management and responsibility of the education budget, tracking expenditures in accordance with departmental/regional budget allocation.
- Ensure the timely submission and accuracy of credit card statements, expense reports and company owned asset processes.
- Help ensure regional needs and standards are met for training equipment.
- Help ensure training premises are maintained, clean, functional and properly equipped. Help maintain security and control of training equipment materials.
- Exceptional facilitation and presentation skills
- Thinks strategically
- Confident leader and communicator
- Highly motivated and determined to succeed
- Excellent make up artistry ability
- Passion for people and personal development
- Creative agility
- Knowledge of the brand (ELC)/Industry
- Committed to achieving brand objectives
- Entrepreneurial
Vacancy posted 11 hours ago
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