Grocery Assistant Manager

Job Description

Job Description

Description:

The Belfast Community Co-op is looking for a Grocery Assistant Manager to be a part of our leadership team! The Grocery Assistant Manager assists in all aspects of Grocery Department operations, including hiring, training, scheduling, and supervising department staff. Under the direction of the Grocery Manager, the Grocery Assistant Manager is responsible for day-to-day department functions, ensuring a fully staffed and fully stocked department.

Belfast Community Co-op’s mission is to bring locally sourced, reasonably priced, organic and natural products to all while fostering an environment where everyone is truly welcome.

This is a full-time position (30+ hours weekly) requiring variable availability depending on store needs with a starting wage of $22.00 per hour.

This position provides support and leadership to both the purchasing and stocking aspects of operations in meeting sales and labor goals, developing and implementing systems, and providing initial and ongoing staff training.

Essential Functions

• Schedule department staff for optimal coverage to meet sales and labor goals set by the Grocery Manager
• Oversee department workflows
• Assist Grocery Manager in developing, implementing, and sustaining training plan
• Act as a part of the Grocery team to keep the department clean, organized, and well stocked

Essential Functions of All Belfast Community Co-op Leadership Positions:

• Maintain an awareness of Belfast Community Co-op as an entire organization and collaborates with others on how individual changes/operations within a department can affect the rest of the organization
• Model exceptional customer service to internal & external customers, both in person & via phone.
• Assist in the creation and development of departmental targets.
• Maintain working knowledge of reports and metrics
• Relay information to and from the Leadership Team concerning operations. Ensures use of departmental communication tools to communicate other topics staff need to know in accordance with Belfast Community Co-op’s Communications SOP
• Ensure the smooth operation of department functions
• Uphold Belfast Community Co-op’s Leadership Qualities, Code of Conduct, Expectations of Staff, and Values
• Act as all store leadership - Provide leadership and direction during busy times and in the absence of department managers. Respond promptly and professionally to concerns, complaints, and requests

General Expectations of All Belfast Community Co-op Workers:

• Provide exceptional customer service to internal & external customers, both in person & via phone:
• Respond promptly and honestly to customer inquiries
• Greet customers with a smile and friendly demeanor
• Communicate respectfully
• Wear any required uniform (nametag, apron, chef coat, etc.) so as to be easily identifiable to customers and able to work safely (hair covering, closed toed shoes, etc.)
• Ask for help from co-workers and provides help to customers and co-workers as needed.
• Work efficiently and safely
• Take initiative and works as a part of a team
• Approach work with a positive attitude
• Collaborate with others to find solutions and accept solutions once determined
• Continue to learn and develop knowledge as it relates to the position, co-op, and industry
• Demonstrate regular and dependable attendance
• Follow department procedures and SOPs

Belfast Community Co-op Worker Benefits include:

• Sponsored Co-op Ownership/ Equity Share
• Generous Store Discount
• In-Store Charge Account
• Paid Sick Time
• Paid/Earned Vacation Time
• Retirement Account with Employer Matching
• Regular Free-to-Staff Food and Wellness Items
• CSA/Farmers Market Reimbursement
• Education Credits (PTO for exploring interests related to work)
• Professional Development & Continual Training Opportunities

Full Time Workers (30 hours or more) are also eligible for insurance benefits including::

• Co-op Subsidized Health Insurance Plans
• HSA plans with Matching
• Dental insurance
• Vision Insurance
• Fully Paid Life Insurance
• Voluntary Life Insurance
• Short Term Disability

QUALIFICATIONS (knowledge, skills, and abilities)

Preferred:

• Experience in a warehouse/stocking environment
• Experience working with ECRS Catapult
• Experience with staff management
• Strong computer skills

Minimum:

• Ability to to communicate effectively in a high-volume work environment
• Ability to learn to safely operate a forklift and powerjack
• Strong communication skills (oral and written)
• Basic math skills (addition, subtraction, multiplication)
• Ability to follow written and verbal instructions
• Ability to manage multiple time-sensitive tasks

PHYSICAL DEMANDS AND WORK ENVIRONMENT (in a usual workday)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, use hands to handle, feel, and for fine manipulation. The employee is frequently required to reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The noise level of the work environment is usually moderate. The employee must be able to maintain focus in a busy office environment.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than the “at will” relationship.

The Belfast Community Co-op is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.