Director of Software Engineering - Teller Modernization, Trust & Security, Mainframe Modernization

If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you. As a Director of Software Engineering at JPMorganChase within the Consumer & Community Bank Technology team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery. Job responsibilities Leads technology and process implementations to achieve functional technology objectives Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations Delivers technical solutions that can be leveraged across multiple businesses and domains Influences peer leaders and senior stakeholders across the business, product, and technology teams Champions the firm’s culture of diversity, opportunity, inclusion, and respect Drive modernization of the Teller platform, migrating from legacy mainframe systems to cloud‑native, modular architectures Enforce trust, security, and regulatory compliance across Teller modernization initiatives Re‑architect Argo‑based teller applications by decoupling device enablers and transitioning to modular, testable workflows with resilient host integrations Lead mainframe re‑platforming and refactoring to integrate workloads with aligned, contemporary solutions Required qualifications, capabilities, and skills Formal training, or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Experience developing or leading cross‑functional teams of technologists Experience with hiring, developing, and recognizing talent Experience leading a product as a Product Owner or Product Manager Practical cloud native experience Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field Preferred qualifications, capabilities, and skills Manage and operate production platforms across modern and legacy estates, delivering DevOps/SRE (incident response, observability, CI/CD, capacity planning) while driving legacy modernization via re‑platforming, refactoring, API enablement, and data migration to cloud‑native architectures, including data lake design, real‑time streaming pipelines, and batch/ETL processing Demonstrate familiarity with teller and core banking platforms and their integration patterns (ESB/MQ/REST), ensuring reliable interoperability with upstream and downstream systems Bring Teller/Argo domain expertise: hands‑on platform management of Argo Traditional Client; current knowledge of Argo v6 objects (Enablers, WOGS, AOGS, host communications, Electronic Journal, Totals); and .NET Bridge integrations in C# Master cloud‑native architecture (API‑first, microservices, containers/Kubernetes), CI/CD and GitOps to enable automation‑driven, repeatable releases Lead SRE and resilience practices: define SLIs/SLOs/SLAs, manage error budgets; align DR/BCP to RTO/RPO; and run chaos/fault testing with strong incident response Architect platform security: implement authentication/authorization, secure SDLC, secrets management, encryption, and adherence to regulatory and compliance requirements Apply enterprise Microsoft SQL Server expertise: performance tuning, HA/DR, security and role governance, schema lifecycle management, and observability We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. #J-18808-Ljbffr