Credit Representative

Overview Under general supervision, analyzing credit history and collecting payments from customers in accordance with the Credit Policy. The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee with this job title. Responsibilities Maintaining effective control of all assigned accounts in accordance with guidelines established in the Credit Policy Closely monitor cash receivables, establish credit relationships with credit-worthy companies and collect balances within established credit terms Communicate with inside and outside sales representatives regarding credit decisions, delinquencies, deliveries, credit holds and other information needed Initiate calls to customers with accounts that are past due for payment Manage all aging reports, and work to resolve open receivables Answer incoming calls from customers to resolve billing and invoicing discrepancies Review accounts regularly with Credit Manager Research orders and credit holds Generate email correspondences and make sound credit decisions on problematic accounts Assist Credit Manager with setting up new accounts and establish credit limits Education High School Diploma or equivalent; some college degree or credits earned in a similar field preferred. Experience, Skills & Abilities Five years of related work experience Must be familiar with reading credit reports and financial information Strong verbal and written communication skills Proficient with Microsoft Office Suite or similar software High level of professionalism and persuasive negotiation techniques Ability to work independently in a fast-paced credit and collections environment Ability to communicate effectively with all levels of management Proficiency in Microsoft Excel, Word and Outlook Work Environment / Physical Demands Prolonged periods of sitting at a desk and working on a computer We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities. #J-18808-Ljbffr