Front Desk Representative

Front Desk Representative - FiDI (Manhattan) Join Crunch Fitness as a Front Desk Representative. Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Benefits Great facilities with functional training areas, premier strength equipment, top‑of‑the‑line cardio equipment and more Complimentary CPR/AED re‑certifications Benefits including group health insurance, disability insurance, life insurance, vacation, holidays, and more (must maintain full‑time status) Complimentary Crunch gym membership Discounts on services, products, and more Responsibilities Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check‑in Answer phones in a courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere which makes members feel welcome Facilitate all member requests or forward to a manager Maintain a professional disposition at all times Understand and follow all policies, procedures and standards Sell retail products (if sold at the front desk) Schedule member service needs Assist in retail, childcare, etc. desks/areas as needed Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management May report to Operations Manager where applicable Follow all policies and procedures in the Employee Handbook Above description may be subject to change or alteration at any time Qualifications Fluent in English Proficient reading and writing skills Good communication skills Strong customer service skills 18+ years of age Experience in a fast‑paced environment Multitasking skills High energy and patience required Open availability Equal Opportunity Statement Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation $16.50 per hour #J-18808-Ljbffr