Technical Business Analyst (Remote)
Bizowie
Job Description
Job Description
Bizowie is seeking a full-time, Technical Business Analyst to expand the operations team working on our Bizowie Cloud ERP™ platform.
Bizowie is a growing, Pittsburgh-based provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers. Our solutions empower our customers to automate tedious business processes, improve employee productivity, and make faster business decisions through real-time insights into financial and operational activities.
Job responsibilities include:
- Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements
- Demonstrate product knowledge by completing complex and varying project work
- Diagnose, research and analyze customer issues and requests
- Stay current on new system releases and functionality
- Create product specifications that serve as a blueprint for the development team to build out new features or functionality
- Design, document and execute test plans and procedures to ensure that all aspects of the software are thoroughly tested before deployment
- Demonstrate ability to document customer facing materials for new features and functionality
- Showcase abilities to collect, document and execute on customer's complex business requirements as it relates to implementing our ERP
Qualifications:
- 2+ years experience in an analytical role
- Self-starter with the ability and willingness to learn complex products and business processes
- Exceptional critical thinking skills
- Excellent time management and project planning skills
- Proven ability to execute on assigned tasks with 100% on time completion score
- Highly technically adept, experienced with web applications
- Excellent verbal and written English communication
- Experience with accounting concepts, manufacturing/distribution is a plus
- Forward thinker who consistently works to streamline and better orchestrate process
- Remote, US
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