Risk Specialist I - Investment Advisor Operations

Operations Risk Specialist I

As an Operations Risk Specialist I in the Investment Advisor Operations team, you will be responsible for performing a variety of tasks related to the client advisory accounts. Tasks includes: daily, monthly, quarterly reports, reviewing vendor tasks, oversight of various processes/procedures, procedure reviews, customer service support for complex questions, internal training and other tasks as assigned. If you have great critical thinking skills, enjoy challenging work, and are looking for the next step in your career, we want to hear from you!

What will you do?

• Execute activities surrounding advisory accounts. Be able to explain all aspects related to advisory accounts. Work complex reports, oversee processes to ensure items are processed correctly and handle complex processes.
• Workload support during peak volumes, employee absences, and onboarding periods and coaching and development support for team members
• Run and analyze reports as required to resolve exceptions ensuring adherence to all regulatory and firm policy requirements as well as perform department oversight to ensure adherence to department procedures, risks are mitigated, and regulatory requirements are met. Assist with department WSP (Written Supervisory Processes) and oversight.
• Liaise and provide customer service support for individuals requiring research on problem resolution, or securing information from other Operation's departments, RBC Business Units, external customers, or industry participants. Address escalated questions independently, seeking assistance from Managers/Sr. Manager as appropriate following established department procedures.
• Reduce risk by suggesting process changes or modifications as appropriate.
• Provide accurate analysis and processing support for manual, exception-based, complex, and/or highly specialized processes within a specific Operation's department. Accurately review, verify, and/or record data into technology supporting department processes.
• Act as a resource for less experienced Operation's team members, partner with Managers/Sr. Manager in department to discuss findings related to processing errors and process improvements. Presentation of departmental insights in team meetings, including trend analysis and improvement opportunities
• Perform other duties and responsibilities as assigned.

What do you need to succeed?

Must-have

• 4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 3 years of job-related experience
• Ability to effectively train, lead and provide work direction to others, team player, ability to think big picture and investigate complex items
• Advanced customer service skills, with strong verbal and written communication skills and with an ability to work effectively with all levels of staff and management
• Effective problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements; Strong attention to detail and confidentiality
• Proficient computer skills in Microsoft-based software products including Word, Excel and Outlook

Nice-to-have

• Advanced knowledge and understanding of advisory business a plus
• 4-year degree from an accredited university in business, finance or related field
• 3+ years business, finance, customer service and/or accounting/bookkeeping experience; Previous experience in the securities or banking industry preferred
• Ability to integrate Excel and Access databases into daily work

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $50,000 - $80,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address: 250 NICOLLET MALL:MINNEAPOLIS

City: Minneapolis

Country: United States of America

Work hours/week: 40

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-06-16

Application Deadline: 2026-06-30

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above