Installation Manager

As one of the largest and fastest growing custom sign providers in the nation, we are actively looking to add an Installation Manager to our team. We are a full-service signage company specializing in the design, fabrication, and installation of custom signs and environmental graphics. We partner with clients across the country and within numerous industries - from retail and corporate to healthcare and education - delivering high-quality visual solutions that bring brands to life.

We are seeking a qualified professional with after-market service installation experience (signage, hvac, electrical, commercial food service, automotive service department) to join our growing team. This role is ideal for a detail-oriented professional with supervisory experience leading and developing a department, utilizing data driven metrics and KPI's to guide continuous improvement initiatives and has a passion for managing complex, creative projects.

Installation Manager Key Responsibilities:

Hires and trains departmental team members.
Oversees the daily workflow and schedules of the department to meet quarterly and annual goals.
Possesses strong process and system minded skillset.
Conducts performance evaluations that are timely and constructive.
Leads an interdepartmental team to complete assigned projects on time, to specifications, and with accuracy and efficiency.
Manages and mentors a team of Installation Supervisors and Technicians, ensuring alignment with departmental and organizational goals and objectives.
Monitor and report on project performance, identifying opportunities for optimization, continuous improvement, and risk mitigation.
Ability to develop and maintain Standard Operating Procedures (SOPs) and metrics to ensure consistency and quality.
Oversees and holds team members accountable for individual KPIs and overall team performance.
Manages budgets, resource allocations, and capital assets.
Reviews project specifications, site conditions, and install drawings before work begins to confirm access, equipment needs, safety requirements, and feasibility.
Troubleshoots jobsite issues and makes timely decisions to keep projects moving.
Ensures accurate and timely completion of all field documentation.
Communicates schedule changes, delays, and job status updates promptly to internal stakeholders and customers.
Monitors jobs in progress to ensure work is performed according to scope, quality standards, and customer expectations.
May require travel up to 30% of the time to client sites, project locations and other business related destinations.

Installation Manager Qualifications:

Bachelor's degree in Business Administration, Engineering, Construction Management, a related field or equivalent years of experience required .
Minimum of 3 years proven management and customer service experience required.
Demonstrated management experience in leading an installation, service, or operations department.
Proven ability to develop and implement metrics and KPI's that yield positive results.
Strong organizational, time-management, and multitasking skills to balance multiple responsibilities and meet deadlines.
Analytical mindset with the ability to use data and real time information for strategic decision-making.
Ability to read technical drawings, documents, and contracts.
Knowledge of sign installation is a plus.

Why Join Us as an Installation Manager:

Industry leading compesation package with real bonus potential
Full healthcare package including: Medical, Dental, Vision, HSA (eligible immediately upon hire)
401K w/match
PTO - 120 hours
Laptop and phone
Future Hybrid Potential

Please submit a completely confidential resume for consideration. Only those qualified applicants with a provided resume will be contacted. For additional information on this opportunity, contact Tim Hatch directly at. Resumes may be confidentially sent to

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.