Director Revenue Cycle Applications

The Director, Revenue Cycle Applications is a highly experienced healthcare IT professional who will lead the management, development, and optimization of revenue cycle applications within our Electronic Health Record system. The IT Director will play a critical role in ensuring the seamless integration, performance, and functionality of these applications, ultimately contributing to the overall efficiency and effectiveness of our healthcare organization.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Lead a team of IT professionals responsible for the design, implementation, maintenance, and support of revenue cycle applications within the EHR system.
• Collaborate with cross-functional teams, including revenue cycle management, finance, clinical operations, and compliance, to identify and address business requirements and system enhancements.
• Develop and execute strategies for the successful deployment and ongoing optimization of revenue cycle and access applications, aligning with organizational goals and industry best practices.
• Oversee the selection, integration, and management of third-party software solutions, ensuring they align with the organization's technological roadmap.
• Provide leadership in project management, including defining project scope, timelines, resource allocation, and monitoring project progress to meet established milestones.
• Monitor and manage the performance, security, and scalability of revenue cycle and access applications, promptly addressing any technical issues or disruptions.
• Stay current with industry trends, emerging technologies, and regulatory changes related to revenue cycle and access applications, and recommend strategies for adapting to these changes.
• Foster a collaborative and innovative work environment that encourages knowledge sharing, continuous learning, and professional development among team members.
• Prepare and present regular reports on the performance, utilization, and impact of revenue cycle and access applications to executive leadership.

Minimum Qualifications:

Education: Bachelor's degree in Computer Science, Information Technology or related field required.

Experience: Minimum 6 years experience designing, developing and/or supporting Epic applications with 5 to 7 years of progressive leadership experience. Strong background in revenue cycle management applications within the healthcare industry, including experience with EHR systems.

License(s)/Certification(s)/Registration(s) Required:

Epic Certification in any of the following areas: Professional Billing/Claims, Hospital Billing/Claims. Relevant certifications (e.g., CPHIMS, HCISPP, PMP) are a plus.

ITIL and/or PMP certifications preferred.

Knowledge, Skills and Abilities:

• Proven track record of successful project management, from requirements gathering and design to implementation and post-launch support.
• Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders and foster effective collaboration.
• In-depth knowledge of healthcare compliance regulations (e.g., HIPAA) and industry standards.
• Demonstrated ability to lead and mentor a team, fostering a culture of high performance and professional growth.
• Strong analytical and problem-solving abilities, with a strategic mindset to drive innovation and process improvement.
• Ability to provide leadership, vision and promote a culture of excellence and innovation.
• Excellent written, verbal, and inter-personal communications, presentation skills and customer relation skills.
• Experience with documentation, workflow design, and build configuration of area of specialty.
• Highly organized.
• Action oriented and understand how to make data driven decisions.
• Ability to work and execute independently as well as across organizational boundaries.
• Ability to work with all levels of an academic medical system.

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