Personal Computer Technician

Duration: Contract through end of year with possible extensions Location: 5 days a week onsite Dayton, OH Key Responsibilities: Support the refresh of desktop, laptop & iPad devices as part of a scheduled upgrade project. Assist with Windows 11 upgrades and ensure successful deployment and configuration. Provide basic mobile device support , including setup and configuration using Intune . Use ServiceNow for ticketing and asset management tasks. Support users with the Intune Company Portal : application installation and update verification. Conduct entry-level Active Directory tasks : add/remove users from groups. Deliver professional, customer-facing support , including VIP users. Troubleshoot and resolve basic desktop and laptop issues . Work independently with minimal supervision and maintain organized documentation. Required Skills & Experience: Experience with device refresh projects and mobile device deployment . Familiarity with: Windows Operation System Microsoft Intune and Azure portals ServiceNow SCCM Active Directory Logitech Teams Room equipment Microsoft Outlook Microsoft Company Portal Strong customer service skills and professional demeanor. Ability to work independently and manage time effectively. Compensation: $20/hr to $28/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. #J-18808-Ljbffr