LEAD SALES ASSOCIATE-PT in HILLSDALE MI S07831

Job Description

Job Details General Summary: \n
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Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

• Unload trucks according to the prescribed process for the store.
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• Follow company work processes to receive, open and unpack cartons and totes.
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• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
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• Restock returned and recovered merchandise.
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• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
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• Assist in plan-o-gram implementation and maintenance.
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• Assist customers by locating merchandise.
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• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
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• Greet customers as they enter the store.
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• Maintain register countertops and bags; implement register countertop plan-o-grams.
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• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
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• Collect payment from customer and make change.
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• Clean front end of store and help set up sidewalk displays.
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• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
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• Provide superior customer service leadership.
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• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
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• Open and/or close the store under specific direction of the Area Manager.
In the Absence of the Store Manager or Assistant Store Manager: \n
• Authorize and sign for refunds and overrides; count register; make bank deposits.
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• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
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• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
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• Monitor cameras for unusual activities (customers and employees), if applicable.
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• Supply cashiers with change when needed.
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• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
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\n Job Qualifications \n
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\n Knowledge and Skills \n
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• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
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• Knowledge of cash handling procedures including cashier accountability and deposit control.
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• Ability to perform IBM cash register functions.
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• Knowledge of cash, facility and safety control policies and practices.
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• Effective interpersonal and oral & written communication skills.
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• Understanding of safety policies and practices.
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• Ability to read and follow plan-o-gram and merchandise presentation guidance.
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\n Work Experience and/or Education \n
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• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
Relocation assistance is not available for this position. Dollar General Corporation is an equal opportunity employer.