Customer Service Representative - State Farm Agent Team Member

Benefits License reimbursement Life insurance 401(k) Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance About Our Agency I opened my agency in 2020 and have since built a strong, high-performing team of 17 talented professionals. My State Farm journey began in 2008 as a team member, and over the years I’ve gained valuable experience in leadership and developed a deep understanding of how the company operates. I’m passionate about sharing that knowledge with others, which is why I offer the aspirant program to team members who are interested in advancing their careers and potentially becoming agents themselves. Community involvement is an important part of what we do. Our team actively participates in local events, sponsors sports programs, and supports a variety of nonprofit organizations throughout the city. Giving back and staying connected to the community we serve is a key part of our mission. We also believe in taking care of our team. In addition to a supportive, growth-focused environment, we offer a comprehensive benefits package that includes vision, dental, life, and health insurance. Our office culture is fast-paced, collaborative, and focused on success — and we’re looking for motivated, self-starting individuals with a strong work ethic to join us. If you’re looking for a place where you can grow your career, make a real impact, and be part of a motivated and supportive team, this could be the perfect fit for you. Role Description As a Customer Service Representative - State Farm Agent Team Member with Brandon Libunao - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr