Registered Nurse Case Manager

The RN Case Manager works with the clinical department and acts as a liaison with our physician practices. The RN Case Manager advocates for personalized treatment options that address a patient’s unique care needs. The RN Case Manager has a patient-forward approach that is centered in the value-based care model, offers education and guidance for navigating complex medical decisions, and creates and manages the plan of care for patients with chronic or serious conditions. Responsibilities Use assessment and communication skills to engage with patients in need of clinical support to determine and prioritize their needs. Deliver patient-centered care, provide exceptional customer service, and work within your scope of practice to provide evidence-based education, assessment, and care navigation. Identify patient/caregiver education needs through telephonic assessment and ensure they have adequate information to transition back to home after inpatient or post-acute stay. Conduct timely telephonic clinical outreach to identified patients. Collaborate with PCPs, NPs, and other members of the healthcare team to coordinate care and keep patients stable at home. Serve as the point of contact and informational resource for patients, care teams, family/caregivers, payers, and community resources. Implement interventions that improve health outcomes, lower costs, and enhance patient experience. Work collaboratively with provider offices, SNFs, hospitals, and other Clinical Services teams to support each patient’s needs efficiently. Assist in coordination across the continuum of care while maintaining confidentiality. Guide patients through the healthcare system and help them overcome barriers. Coordinate treatment and services; schedule medical appointments as needed. Communicate patient health condition with patient and family. Provide community resources and support resolution of social determinants of health. Maintain comprehensive knowledge of community resources. Assume accountability for the quality of care. Continually seek new knowledge and learning that supports clinical care coordination. Travel minimally to provider offices (less than 5%) if required. Qualifications Must be located within driving distance to the Kansas City, MO region. Bachelor’s degree in Nursing preferred, or Associate’s degree with relevant experience. 5 years’ experience as an RN or RN Case Manager providing complex care management. Minimum 3 years experience in Med Surg or Home Health. Experience providing Transitions of Care. Startup experience preferred. Unencumbered RN license, compact nursing license, or license obtained within 6 months of hire. Comfortable adapting to rapid changes; excellent verbal and written communication. Excellent organizational skills, attention to detail. Entrepreneurial spirit, sense of ownership, and operates in ambiguity. Solution-oriented, think strategically and creatively. Works independently and engages as part of a fully remote team. Coachable and forward-thinking; challenges status quo. Comfortable providing care management using telehealth capabilities. Proficient with Microsoft Office Suite or related software. Effective use of documentation tools, EMRs, and digital technologies. Positive attitude, respectful, professional customer service. Benefits Competitive base compensation. Health benefits effective on start date. Health & Wellness Program: up to $300 per quarter. 401(k) plan effective the first of the month after start date; 100% match up to 4% of salary. Unlimited paid 'Vytal Time' and 5 paid sick days after first 90 days. Company-paid STD/LTD. Technology setup. Opportunity to help build a market leader in value-based healthcare. Employment Details Employment Type: Full time Location Type: Hybrid Department: Clinical Services Safety & Privacy At no time during our screening, interview, or selection process do we ask for additional personal information (beyond your résumé) or account/financial information. We will never ask you to purchase anything, nor will we interview via text message. All communication will come from an email ending in @vytalizehealth.com. #J-18808-Ljbffr