Senior Director of Clinical Services

Job Description

Job Description

PRC Baker Places is a non-profit organization dedicated to serving the San Francisco community through legal advocacy, workforce development, financial services, and residential treatment programs. We support formerly homeless adults living with co-occurring mental health and substance use disorders by providing a continuum of integrated direct care services. All of our programs are grounded in a social rehabilitation philosophy that integrates harm reduction and daily living skills within a safe and supportive environment.

Mission Statement:  Our mission is to help people affected by HIV/AIDS, substance use, or mental health issues better realize opportunities by providing integrated legal, social and health services that address the broad range of social risk factors that impact wellness and limit potential.

Values that Guide Us:  Accountability, Honesty, Integrity, Diversity & Inclusion, Respect

If you’re passionate about making a real impact in your community, working in a dynamic, inclusive environment, and helping people rebuild their lives, PRC Baker Places is the place for you.

Position Overview

The Senior Director of Clinical Services is a senior role responsible for maintaining the organization’s mission, vision, and strategic priorities into actionable plans and measurable results. This role focuses on client and staff care in the clinical programs. 

The Senior Director of Clinical Services partners closely with executive leadership, Senior Management Team, and external stakeholders to align programs with best practices and licensing requirements. 

Primary Duties and Responsibilities

• Acts as the clinical authority of assigned CCL licensed programs and other clinical programs.
• Establish clinical systems and standards of care
• Supervises Residential Services Project Director and Case Management Project Director
• Serves as the Administrator for CCL programs
• Participate in LPHA duties.
• Works with direct reports and Finance in maintain program budgets and supplies.
• Ensures program functions smoothly within the larger behavioral health system through building and maintaining community partnerships.
• Establishes and maintains a recovery culture and philosophy within the programs.
• Participate in CQI process.
• Aids in creating clinical program and agency policies and procedures.
• Completes and participates in incident investigations and summaries with PX (HR) and reports findings to Chief Clinical Officer.
• Complete weekly supervision with direct reports and review subordinate’s weekly supervision.
• Participates in the hiring, orientation, and annual performance evaluations of staff.
• Participates in management of clinically focused federal, state, and local funding, and other related grants.
• Provides crisis response and intervention, including rotating on-call and after hours assistance, provide crisis consultation to families, public and legal entities.
• Prepare and submit monthly clinical status report of assigned programs.
• Attend meetings in the community and within the agency as a representative of the clinical services. 
• Other duties as assigned.
• Promote agency mission, purpose, and values in relationships with internal and external partners.

$10,000 Sign-On Bonus Available - $5,000 paid upon hire and $5,000 paid after successful completion of the 6-month probationary period.

Minimum Qualifications

• Licensed In California as an LCSW/LPCC/LMFT/Psy.D.
• Experience in community mental healthcare/substance use disorders/HIV-AIDS or integrated healthcare settings. 
• Experience in direct staff supervisory and/or management responsibilities.
• Self-motivated and directed, demonstrate strong relationship-building skills, have experience with infrastructure development and hold a high value for diversity.
• Demonstrated effective management and leadership skills with diverse populations.
• Has prior supervisor experience of management level clinical and non-clinical staff.
• Ability to establish collaborative partnerships with supervisees, colleagues, and community organizations.
• Strong written and verbal communication skills.
• Knowledge and understanding of trauma-informed and other evidence based therapeutic principles/practices.
• Flexibility, adaptability, and ability to focus attention on workflow processes, procedures, budgetary guidelines, and documentation/productivity standards.
• Effective time management and ability to meet deadlines.
• Must be available to work flexible hours occasionally – including possible nights and weekends – and be part of the agency on-call LPHA
• Proficiency with Microsoft products required
• Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions.

Salary and Benefits:

This is a full-time, exempt position. PRC Baker Places offers a competitive salary plus medical, dental, and vision insurance for employees and their eligible spouse/children, as well as short/long-term disability, life insurance, employer-matching contributions to 403(b) retirement, generous paid time-off, and professional development.