Cashier/Host - Big City Wings - Cypress Tuckerton

Host/Cashier Position

Big City Wings - Cypress Tuckerton 20330 Tuckerton Rd Ste 200 Cypress, TX 77433

We are looking for an efficient, courteous host and cashier who possesses excellent customer service skills. The host/cashier will scan the customer's selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers about products, promotions, or item location. You will show guests to their table and move tables and chairs as needed to accommodate the guest's needs. You will run food from the kitchen window to the front counter, floor and/or parking lot as needed. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace and other various restaurant tasks to satisfy guest's needs.

To succeed as a host/cashier, you should have a strong work ethic and high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.

• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Seating customers per company policy
• Operating scanners, scales, cash registers, and other electronics.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer.
• Processing refunds and exchanges, resolving complaints.
• Bagging or wrapping purchases to ensure safe transport.
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
• Maintaining a clean workspace.
• Move tables, chairs, and highchairs regularly to accommodate guests' needs.
• Carry trays from the kitchen window to the front counter, dining room, or parking lot as needed.
• Refill ice bins, refill beverages, clean restrooms, bus tables, and other restaurant functions as needed.
• Must typically be able to work in a standing position for long periods of time (up to 10 hours).
• Must be able to reach, bend, stoop, and frequently lift up to 50 pounds.