Director of Contracted Slots Program

Who We Are Hively’s mission is to build meaningful connections with families and communities, ensuring access to resources every child in Alameda County needs to thrive. Our vision is to transform the lives of children and families to benefit all communities and ensure a promising future for generations to come. We believe that through subsidized child care, mental health support, and community services centered in families of all types and backgrounds, we can profoundly impact the communities we serve. If this resonates with you, we invite you to apply to join our team. Our Team & Culture Our Team at Hively is a passionate and diverse group of individuals from a wide range of different lived experiences, backgrounds and professional expertise. We strive every day to create an environment for families and staff that is inclusive and welcoming of different experiences and perspectives. We prioritize learning, listening, and growing together and to foster a culture of respect. The Opportunity Reporting to the VP of New Ventures, the Contracted Slots Program Director will provide strategic and operational leadership for a major component of Hively’s administration of the Measure C Subsidized Child Care and Minimum Wage Floor Administrator program, overseen by First 5 Alameda County. The Contracted Slots program (one arm of the initiative) is designed to expand access to high-quality, subsidized child care by funding openings, also called “slots,” at licensed centers and Family Child Care providers (FCCs). This program is anticipated to have an annual budget of $35 million and support new subsidized child care slots for an estimated 1,400 children, from birth to age five, across Alameda County. As a core leader of this new initiative, the Contracted Slots Program Director will be accountable for spearheading the launch of this initiative, which will include an intensive ramp-up period for 6+ months, as the team grows and early pilots are conducted. In addition, the Director will be responsible for the continuous improvement of the program as it grows over time. This includes overseeing the child care provider and family experience from outreach and enrollment through eligibility determination, placement, contracting, slot utilization, payment, compliance, renewal, and exit, as well as liaising with partner organizations and community groups. The ideal candidate is an experienced public-program leader who can operationalize complex policy into clear, equitable, and workable systems. They are equally comfortable working at the strategic level with public sector and community partners and in the operational details required to administer a high-volume, high-accountability funding program. What You Will Do Program Leadership and Strategy Lead the implementation, scaling and refinement of the Contracted Slots program, which will add approximately 1,400 subsidized slots to the Alameda County early child care landscape. Translate contractual and implementation requirements and guidance from First 5 Alameda County into clear program policies, workflows and standard operating procedures. Establish clear decision-making, escalation, and accountability structures for the Contracted Slots program. Lead and develop a team of program staff, fostering high performance, accountability, and professional growth while overseeing priorities and resolving complex operational issues. Oversee the full slot lifecycle, including family and child care provider outreach, eligibility, enrollment, placement, contracting, compliance, appeals, renewal, and closeout. Develop and execute the initial slot allocation strategy as defined by the contract. Ensure allocations and enrollment strategies advance priority populations, including infant and young toddler care, children with disabilities, after-hours/non-traditional care, families experiencing homelessness, and families involved with child welfare systems. Support the development and management of subcontracts with Alternative Payment (AP) agencies and technology partner(s). Support the design of an accessible, equitable, and low-barrier provider experience that accommodates differences in language, abilities, technology access, and digital literacy. Identify and oversee the long-term implementation of complementary training and technical assistance offered to providers, in support of the program. Financial Oversight and Compliance Partner with Finance, Compliance, and program leadership to establish strong fiscal controls, accurate payment processes and audit-ready documentation. Oversee budget tracking, forecasting, reconciliation, and expenditure monitoring for Contracted Slots funds. Ensure compliance with applicable First 5 requirements, Hively policies and procedures and contractual obligations. Track slot allocation alongside Program Area 2 (Operating Grants) to ensure total implementation fits overall budget thresholds Establish processes to ensure Measure C contracted slots are used as “funding of last resort” after existing state and federal subsidized funding sources have been exhausted. Data, Technology & Reporting Partner with internal teams and an external technology partner to establish secure, reliable, and timely data flows supporting eligibility, utilization, payments, compliance, and reporting. Report against a First 5-provided Results-Based Accountability (RBA) framework to assess program performance and inform continuous improvement. Analyze and report program outcomes across relevant dimensions, including geography, provider type, language, and other appropriate demographic or equity indicators. Participate in user testing, workflow integration, and eventual transition of family matchmaking processes to the third-party CEE system. Communications, Partnerships and Community Engagement Support program communications, in collaboration with Hively’s Marketing, Communications and Development team and in accordance with First 5 communications guidance. Build strong working relationships with community-based organizations, child care providers, government partners, and other interest groups. Represent Hively in workgroups, planning sessions, provider meetings and convenings, public forums, and other external settings. Develop strategies for obtaining provider and community feedback, and incorporating meaningful insights into program design and continuous improvement. Required What you should bring: Bachelor’s degree in Public Administration, Business, Social Services, or related field (Master’s preferred). 10+ years of progressively responsible experience managing complex public-sector, nonprofit, early childhood education, subsidy, or benefits programs. Experience leading and developing large, diverse teams while fostering an inclusive and high-performing environment. Direct experience with California state child care subsidy mechanisms, including: CalWORKs, CAPP CCTR and CSPP Title 5/Title 22 licensing standards. Strong understanding of program operations, financial controls, compliance, risk management, and audit processes. Experience translating complex policies, regulations, or funding requirements into practical operational systems and procedures. Strong project management and organizational skills, with the ability to manage multiple priorities, deadlines, dependencies, and competing stakeholder needs. Demonstrated commitment to equity-centered program design, including experience developing accessible, service-delivery processes for diverse, multilingual, and historically under-resourced communities. Strong written and verbal communication skills. Ability to exercise sound judgment, navigate ambiguity, identify risks, and make timely decisions in a complex and evolving program environment. Preferred Knowledge, Skills And Abilities Experience providing strategic leadership, aligning teams with organizational goals, and leading change. Flexible, curious, and entrepreneurial mindset. Experience administering or implementing technology platforms used for grants, benefits, case management, eligibility determination, or other public programs. Knowledge of Alameda County’s early care and education ecosystem, First 5 Alameda County, and key systems and partners. Experience administering programs involving child care slots or vouchers, paid by subsidy/alternative payment sources. Experience working with multilingual communities and designing culturally responsive provider engagement strategies. Experience administering publicly funded programs subject to rigorous audit, documentation, privacy, and reporting requirements. Physical Requirements Ability to sit at a desk, conference table or in meeting rooms of various configurations for extended amounts of time Ability to stand for extended amounts of time Manual dexterity to use a telephone and computer Facility to hear and understand speech at normal room levels, and to hear and understand speech on the telephone Facility to speak in audible tones so that others may understand clearly in normal conversations and over the telephone Physical agility to lift and carry up to 20 pounds and to bend, stoop, walk and reach overhead Physical agility to push/pull, squat, twist and turn Mental acuity to perform the essential functions of this position in an accurate and timely fashion; to make good judgments and decisions; and to evaluate the results of decisions and judgments $152,000 - $168,000 a year Salary ranges are based on industry data, and final employment offer will be determined based upon factors including but not limited to an applicant's experience, specialized skills, and internal alignment. Benefits Medical, dental, and vision plans covered at 100% for the employee Health & Dependent Care FSA 14 Paid Holidays + 4 flex holidays, including your birthday! Generous paid time off policy (over 3 weeks per year) Tuition Reimbursement ($1,000/year) Employee Appreciation Program Life & Long Term Disability Insurance covered 100% by Hively 403(b) plan SEP-IRA plan with an employer contribution of 5% of annual salary Learning & Development Opportunities Financial wellness program with unlimited access to personal financial advisors Industry competitive salary ranges Note: Benefits described apply to full-time, permanent positions only. Internships, temporary, part-time, or contract roles are not generally eligible for most benefits. Welcoming Candidates from All Backgrounds Hively is proud to be an equal opportunity employer. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status. Please note that applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr Tri-Valley Career Center