Lead Barista

Job Description

The Lead Barista is responsible for creating an exceptional guest experience by preparing high-quality coffee, tea, specialty beverages, and select alcoholic drinks while providing friendly and knowledgeable customer service. This role leads daily coffee stand operations, supports and trains team members, monitors service standards, and helps drive sales through product knowledge and suggestive selling.

Key Responsibilities:

• Greet guests, take orders, process payments, and provide outstanding customer service.
• Prepare and serve coffee, tea, specialty beverages, alcoholic beverages, and light food items.
• Educate guests on menu offerings and make recommendations based on their preferences.
• Maintain a clean, organized, and well-stocked coffee stand.
• Monitor equipment performance and report maintenance needs.
• Assist with inventory management and product ordering.
• Ensure compliance with health, safety, and responsible alcohol service regulations.
• Train, coach, and support barista team members while promoting exceptional guest service standards.
• Monitor staffing needs, product handling, and sales opportunities to support operational goals.

Qualifications:

• Previous barista experience preferred.
• Previous alcohol service and customer service experience preferred.
• Strong communication, leadership, and multitasking skills.
• Ability to work efficiently in a fast-paced environment and lead by example.
• Must be at least 21 years of age.
• Ability to obtain and maintain a Food Handler's Card, Washington MAST Alcohol Server Permit, and Swinomish Gaming Commission Permit.

This position is ideal for an energetic and customer-focused individual who enjoys creating memorable guest experiences, leading a team, and delivering exceptional service in a fast-paced environment.

Company Description

Swinomish Tribe, a community of Coast Salish peoples, are descendants of groups and bands originating in the Skagit and Samish River valleys; the surrounding coastal areas; and islands, including Fidalgo, Camano, Whidbey, and the San Juan Islands.

Located on the pristine Washington coast, the Swinomish Casino & Lodge is owned and operated by our tribal community. We started as a small bingo operation in 1985. In 1990, we began negotiations for a gaming license, and a Compact was signed with the State of Washington in December of 1992. We chose to build the casino next to our acclaimed Bingo Hall. The construction was completed, and the Casino opened its doors to the public on July 15, 1994.

Over the years, the company has grown, but its philosophy and commitment have always remained the same: to be the friendliest casino in the area with outstanding customer service and to provide guests a luxuriant, state-of-the-art experience while maintaining and upholding the cultural identity of the Swinomish Tribe. Today, we are proud to be one of the leading employers in the Anacortes area.

Swinomish Casino & Lodge is a full-service entertainment destination including a 98 room luxury lodge, the 9,000-square-foot multipurpose Wa Walton Event Center, and a casino featuring Las Vegas-style gaming. We have over 650 of the latest slot titles and table games like Blackjack, Craps, Roulette, and Pai Gow. EZ KENO kiosks, and BetRivers Sportsbook at Swinomish.

Benefits

Full Time Team Members enjoy excellent benefits including:

• Medical insurance as low as $10 Per Month
• Free Dental and Vision coverage
• Mental Health Benefit
• $10,000 Life Insurance and AD&D Coverage
• 401K
• Employee Assistance Program
• Flex Time Off
• 13 Paid Holidays
• Discounted Meals