Financial Counselor

Financial CounselorExperience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.Job Summary and QualificationsAs a Financial Counselor, you will be responsible for reviewing the Financial Clearance Worklist daily and visiting in-house patients; collecting estimated patient liability amounts; explaining all financial information, responsibilities and working closely with outside agencies to ensure patient's financial coverage.What you will do in this role:Follow AIDET guidelines in all interactions with the patientDemonstrates excellent customer serviceIn conjunction with the Medicaid Eligibility Staff visit all uninsured patients in-houseProvide estimates to patients and/or physicians as requestedGenerate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriateFollows all guidelines set forth in the Cash Handling policy.Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirementsAssist patients with payment arrangements and in co-ordination with the Medicaid Eligibility Staff assists patient with financial applicationsContact patient employer, if necessary, for verification of employment, premium status, babies being added to policies.Escalates any concerns as needed to Patient Access Manager/SupervisorEnter pertinent insurance information into the HIS system ( i.e. Meditech)Enters appropriate notes for all patient encountersMaintain professional image and implement excellent customer service to customersComplete financial analysis and collect estimated patient liabilitiesFollow up with patients for necessary signatures if they were incomplete at time of hospitalizationWhat qualifications you will need:High school diploma or GED preferred1 year of related experience required.Proficiency in Microsoft Office applications.Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine servicesWellbeing support, including free counseling and referral servicesTime away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absenceSavings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counselingEducation support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of NursingAdditional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discountsLearn more about Employee BenefitsNote: Eligibility for benefits may vary by location.Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. HCA Healthcare Co-FounderIf you find this opportunity compelling, we encourage you to apply for our Financial Counselor opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.