Department Supervisor

Description The Department Manager is responsible for organizing and directing the daily activities of multiple departments; processing and manufacturing products including tagging and verification of devices, data clearing and troubleshooting of devices, functionality and cosmetic grading. Main responsibility of Department Manager is to manage, develop and guide multiple employees to provide outstanding results and execute assigned tasks efficiently allowing company to meet business, vendor and customer requirements. The manager will determine the objectives and measures upon which the project will be evaluated at its completion and will manage department team according to the established policies and practices of the organization. The manager ensures productivity targets are achieved and that the department processes are running smoothly and promptly. The position exercises independent discretion and judgment in the execution of business strategies by providing a strong sense of leadership, organization, and decision-making ability that will effectively lead and motivate the team. The manager hires, trains, coaches, and develops associates on efficient work methods to increase departmental productivity. Essential Functions Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals. Oversee all assigned duties and projects to ensure they are run smoothly and meet deadlines. Accomplish department objectives by planning and evaluating department activities. Understand and utilize Inventory Management system and ICE reports to check progress of current projects, check completed projects, keep an updated inventory and to identify errors in Inventory Management system. Report any discrepancies. Coordinate with Operations Manager and IT when dealing with bugs to Minicam, ICEDB, and other software platforms, and give quality feedback when new updates have occurred. Audit work in progress and completed work to maintain a consistent level of quality and efficiency. Improve efficiency, quality, accuracy, and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve. Study procedures to improve department and efficiency of workers by introducing them for review before implementation. Supervise the employees of the department including delegating tasks to accomplish projects, assigning, and evaluating work as well as interviewing, hiring, and training new employees. Coaches, counsels, and disciplines employees. Write annual performance evaluations. Implement and monitor the implementation of a performance improvement process with non-performing employees. Foster teamwork. Meet or Exceed inventory accuracy metrics for your department. Create and implement action items to resolve reoccurring issues that affect production rates or quality. Initiate, coordinate and enforce optimal operational policies and procedures. Initiate action to prevent the occurrence of nonconformances related to product, process, and quality systems. Control further processing, delivery, or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected. Identify and record any problems related to the product, process, and quality system. Provides oversight and direction to the employees in the functional area in accordance with the Mannapov’s policies and procedures. Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary. Provide weekly reports to CEO & Operations Manager such as rates, discrepancies, and equipment usage. Competencies Demonstrate the ability to understand and apply problem solving techniques in day-to-day activities. Experience analyzing company needs, employee development and goal setting Outstanding organizational and multitasking skills. Outstanding communication skills both verbal and written including solid report writing and presentation skills. Ability to work collaboratively with all levels of company staff. Convey a professional and positive image and attitude representing core company values and goals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Available to work extended hours. Possess the skills and implements the functions of a leader. Shares values, missions, and vision. Consistently displays integrity, model behavior, develops people, and builds teams. Influences and enables others. Supervisory Responsibility This position manages subordinate supervisors who supervise production personnel and is responsible for the overall direction, coordination, and evaluation of these production units. They may also oversee hiring of employees; plan/direct work; reward/discipline employees and address/resolve complaints. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, and reach and pull with hands and arms, twist, turn, bend. The employee may climb or balance, stoop, kneel, crouch or crawl. Position may require climbing of ladders. This job requires the employee to move/lift at least 35- 50 lbs. frequently, unassisted. Position Type/Expected Hours of Work Occasional evening and weekend work may be required as job duties demand. Travel Some out of area travel and overnight may be expected. Requirements Required Experience Experience in Managing production-based environment minimum 7-10 years Bachelor’s degree and minimum of four years related experience and /or training; or equivalent combination of education and experience. Computer experience with proficient Microsoft Office skills, with emphasis on Excel. Experience in consumer electronics across all phases of reverse logistics operational management. (Preferred). Entry-level skills of repair technician duties by disassembling LCD’S devices for testing purposes using specialty heat plates, sessamo peeler. (Preferred) #J-18808-Ljbffr Mannapov, LLC