FRONT END/FLOOR SUPERVISOR
Kroger
Job Title
Responsibilities
Essential Job Functions:
Model exceptional customer service and engagement behaviors.
Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.
Spend at least 90% of time on customer approach side of the check lanes
Be an approachable, visible source of assistance to both customers and associates.
Maintain self-checkout and total front end queuing standards.
Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.
Ensure till audits are being performed.
Supervise basket retrieval process.
Maintain break schedules for front end associates.
Make sure carry-outs are offered to customers.
Supervise cleanliness and safety conditions for front end and restrooms.
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Desired Previous Job Experience:
Previous comparable experience
Minimum Position Qualifications:
None
Job Info
Job Identification 126962
Job Category Store Operations
Locations 1405 Capitol Dr, Pewaukee, WI, 53072, US
Job Schedule Part time
Line of Business Grocery Retail
Banner Name Pick 'n Save
Education Level No formal education
Hourly or Salaried Hourly
KrogerVacancy posted 3 hours ago
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