Customer Service Rep
$24 - $30 per hourPrideStaff
Senior Customer Service Representative
PrideStaff has partnered with a premier local service leader to find a high-level professional who stays calm when the water is rising. Our customer's clients call when they're having a bad dayleaking pipes, clogged drains, and high-stress home emergencies. We are looking for a Senior CSR who isn't just a "dispatcher," but a calming force and a brand ambassador. If you have a "smile you can hear over the phone," a mastery of ServiceTitan, and the creative spark to manage a digital brand, you are the candidate we've been waiting for.
What You'll Be Doing
- The Front Line of Empathy: Act as the first point of contact for stressed homeowners. You'll use your excellent "phone bedside manner" to de-escalate anxiety and book calls with precision.
- ServiceTitan Operations: Manage the daily workflow, dispatching, and customer profiles within ServiceTitan (highly required).
- Data & Reporting: Use the MS Office Suitespecifically Excelto run performance reports, handle data imports/exports, and utilize formulas to track our success.
- Creative Brand Management: Use Canva to design fresh, engaging posts and update brand iterations.
- Social Media Maven: Manage and grow our presence across Facebook, Instagram, TikTok, and YouTube, ensuring our Richmond/Alameda/Marin/Solano/Contra Costa county communities know exactly who to call in a pinch.
The Requirements To thrive in this role, you must bring a blend of technical skill and genuine kindness:
- ServiceTitan Mastery : Previous professional experience with ServiceTitan is a non-negotiable requirement.
- Technical Proficiency: Advanced skills in Excel (formulas, data management) and the broader MS Suite.
- The "Voice": A professional, warm, and clear phone demeanor. You should be able to turn a frustrated caller into a lifelong fan.
- Creative Flair: Experience with Canva and a solid understanding of social media trends and platform management.
- Communication: Exceptional written and verbal skills are a must.
Nicotine-Free: We maintain a strictly nicotine-free work environment to promote health and wellness for our team. Benefits of working with PrideStaff:
- Medical, Rx, and Wellness Benefits
- Dental and Vision Plan Options
- Short-term Disability
- 401(k) Retirement Plan
- Holiday Pay
Compensation / Pay Rate (Up to): $24.00 - $30.00
PrideStaff is an equal opportunity employer.
PrideStaffVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Rep in El Sobrante, CA vacancy
$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
El Cerrito, CAa month ago$19.25 - $20.25 per hour
...safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI #: 1722... ...products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making...SuggestedWeekly payFull timePart timeFor contractorsLocal areaImmediate startShift workNight shiftDay shiftAfternoon shiftEarly shiftChevron Stations Inc.
Richmond, CA8 days ago- ...in Hercules, California is looking for Lot Associates to assist customers with loading their vehicles and maintain the store entrance.... ...crucial for customer interaction, requiring excellent customer service skills. Lot Associates are responsible for ensuring a sufficient...Suggested
- ...Were looking for a Remote Customer Service Rep to support the preparation and delivery of goods or services, follow safety procedures and company policies, and gain knowledge of company offerings to better serve clients. Other duties include respond promptly to inquiries...SuggestedWeekly payRemote workFlexible hoursShift work
TradeJobsWorkforce
Berkeley, CA13 hours ago - ...Help us succeed as our next Kelly Services Customer Service Rep to perform daily responsibilities with dedication. Work with your team to maintain efficiency and service quality. Provide excellent interactions with customers and colleagues. Perks include competitive pay...SuggestedFlexible hours
TradeJobsWorkforce
Albany, CA2 days ago - ...Customer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend...Hourly payFull timeFor contractorsWork experience placementAfternoon shift
- ...urgently hiring an experienced Veterinary Receptionist / Client Service Representative (CSR) to join our growing team. About Us:... ...IDEXX Neo software strongly preferred. Strong communication and customer service skills. Ability to multitask in a fast-paced...Weekend workAfternoon shift
Advanced Veterinary Medical Center
El Sobrante, CA4 days ago - Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions...Full timeContract workFor contractorsWork experience placementLocal areaAfternoon shift
- This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. Customer Service...Full timeFor contractorsWork experience placementAfternoon shift
- ...Customer Service Rep Excellent customer service skills. The ability to work well under pressure. A sense of urgency to do your job well in a fast paced environment. Good teamwork skills. Ability to communicate with customers and employees in English (bilingual...
- ...Customer Service Representative This role combines customer service, dispatching, and CRM coordination in a fast-paced office environment. You will serve as the central point of communication for incoming service requests, manage leads from multiple channels, schedule...Permanent employmentWork at officeLocal area
$19.5 - $32.5 per hour
Sam's Club is looking for a General Merchandise Team Associate in San Pablo, California. The role involves greeting customers, providing assistance, and maintaining displays. Candidates should be prepared for tasks like paint mixing and fabric cutting. This part-time position...Hourly payPart timeShift work$24 per hour
...Job Description Job Description WE’RE HIRING SALES REPS! If you love selling, this is where you turn a part-time role into serious... ...and closing sales Have experience in sales, promotions, or customer-facing roles (cars, gym memberships, retail upselling,...Part timeLocal areaFlexible hoursShift workWeekend workDirect Demo
Richmond, CA8 days ago$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...Remote jobWork from homeFlexible hoursHMG Careers
Richmond, CA14 days ago$100k
...opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and...Local areaSlice Merchant Services
Richmond, CA13 days ago$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position...Hourly payFull time- ...hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an...Hourly payMinimum wageFull timePart timeNight shift
- ...This position is for a dedicated Airport Customer Service Rep, where you will provide friendly assistance to customers and team members, help organize and maintain a tidy workspace, and learn company products and services to better assist others. Additional duties include...Weekly payFlexible hours
TradeJobsWorkForce
Berkeley, CA1 day ago $80k - $95k
...Family Service Counselor - Inside Sales Representative At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated...Full timeFlexible hoursCarriage Services
El Sobrante, CA7 days ago$60k - $160k
...Insurance Agent (Sales, Customer Service) Job Category: Sales Location: San Pablo, CA 94806, USA Description Pay Range: $60000 - $160000 / year Sign-On Bonus Opportunity of up to $4,000 Our Perks & Benefits: Unlimited/uncapped commission your earning...Full timeRelocation packageFreeway Insurance Services America
San Pablo, CA1 day ago$16.9 - $17.5 per hour
...Member Services Representative Pinole, CA 1570 Fitzgerald Dr, Pinole, CA 94564, United States of America Pay: $16.90 - $17.50 It'... ...what they're doing! We're committed to bringing passion and customer focus to the business. We are looking for a Member Services...Part timeShift workNight shift$19.32 - $19.82 per hour
...store entrances, assists in loss prevention efforts, and ensures a safe environment for both customers and associates. Candidates should have strong communication and customer service skills along with retail or security experience. The role requires the ability to work...Hourly pay- The Sherwin-Williams Company is hiring a full-time Customer Service Specialist in Pinole, CA. The role involves providing exceptional service to retail customers, assisting with product inquiries, and ensuring customer satisfaction. Responsibilities include sales transactions...Full time
$16.9 - $17.5 per hour
...Overview Cashiers play a key role in delivering outstanding customer experience. The primary responsibilities include operating and... ...every customer. Primary Duties Provide excellent customer service by welcoming and assisting customers during entry and exit,...Hourly payPart timeFlexible hoursBig 5 Sporting Goods
El Sobrante, CA6 days ago- ...person to assist with general office duties, communicating with customers and vendors, as well as keeping us organized. This person will... ...environment Required Qualifications Include Outstanding customer service; Great verbal communication and writing skills;...Flexible hours
Aerotech Solutions Inc
Richmond, CA10 days ago - ...merchandising to ensure fresh, high quality offerings; Ensure proper inventory control to maximize product freshness and availability; Answer questions from customers in a friendly and helpful manner; Maintain safety, health, OSHA compliance and adherence to regulations...
Sprouts Farmers Market
Pinole, CA2 days ago $32.14 per hour
...Technical Customer Advisor Job Number: 26-00698 Use your skills where environmental innovation meets global impact. ECLARO is looking... ...environmental solutions provider focused on water, waste, and energy services that drive sustainability and resource recovery. If you’re...Eclaro
Richmond, CA3 days ago$55k - $65k
...competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software,... ...the team The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre...Full timeTemporary workRemote workHome officeFlexible hoursShift workFormic
Berkeley, CA23 days ago- ...have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership...
$19.68 - $22.43 per hour
...Job Description Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride...Full timeCasual workLocal areaWorldwideFlexible hoursShift workNight shift3 days per weekGameStop Inc
San Pablo, CA11 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Rep. Be the first to apply!
Related searches
- social service representative El Sobrante, CA
- client service officer El Sobrante, CA
- customer service expert El Sobrante, CA
- airport customer service agent El Sobrante, CA
- customer experience agent El Sobrante, CA
- customer service consultant El Sobrante, CA
- customer service assistant El Sobrante, CA
- customer support specialist El Sobrante, CA
- customer advisor El Sobrante, CA
- customer support agent El Sobrante, CA