Japanese restaurant server

Job Description

Job Description

The Japanese restaurant server plays a crucial role in delivering an authentic dining experience by providing attentive customer service and expert knowledge of Japanese cuisine. Working as part of a small team, servers ensure smooth operations during regular evening and weekend shifts while collaborating effectively with colleagues and reporting to the floor manager.

Responsibilities

• Greet and serve customers with attentiveness and courtesy
• Take accurate food and beverage orders focused on Japanese menu offerings
• Set and clear tables promptly to maintain a clean dining environment
• Handle cash and process payments accurately
• Demonstrate thorough knowledge of the menu to assist and upsell to guests
• Work collaboratively within a small team of 1-5 servers
• Resolve customer complaints in a professional manner

Required Qualifications

• High school diploma or equivalent

Preferred Qualifications

• Entry-level experience in food service will be fine if you are a fast learner, but the experienced server is preferred.
• Customer service and order taking proficiency
• Familiarity with point of sale (POS) systems and cash handling
• Strong communication and teamwork skills
• Ability to multitask effectively during busy shifts