Food Runner / Barback / Busser - Casa del Barco Short Pump

Casa del Barco Short Pump

HOUSEpitality Family

Casa del Barco Short Pump is a vibrant, high-energy restaurant in the heart of Short Pump, known for bold flavors, fresh margaritas, and a fast-paced dining atmosphere. As one of the busiest locations in the HOUSEpitality Family, this restaurant thrives on teamwork, urgency, and hospitality every shift.

Support team members are guaranteed a minimum of $13/hr , and at Casa del Barco Short Pump this role typically averages over $20/hr with tips, based on schedule and shift volume.

Our guests come to Casa del Barco to Celebrate Life One Bite At A Time, and we are looking for dependable Support staff to help keep service flowing smoothly. Flexible in-store training is provided, and PTO accrual starts on day one.

Position Summary

The Support role includes responsibilities as a Food Runner/Busser and/or Barback. Support team members play a key role in delivering an exceptional guest experience by keeping service flowing smoothly, assisting both Front of House and Back of House teams, and maintaining clean, organized dining and bar areas.

Food Runners and Bussers ensure guests receive their meals quickly and accurately while helping reset tables for future service. Barbacks support the bar team by stocking supplies, maintaining cleanliness, and ensuring bartenders have everything they need for success.
Responsibilities

• Communicate clearly and professionally with internal and external guests
• Serve as a connection point between Front of House and Back of House teams
• Deliver food quickly and accurately from the kitchen to guests
• Assist with table clearing, resetting, and maintaining dining room cleanliness
• Support bar operations by stocking liquor, garnishes, and glassware
• Load and unload dishwashers as needed behind the bar
• Ensure food is served in accordance with safety and temperature standards
• Remove dirty dishes and utensils throughout service
• Inform servers or bartenders of guest requests or feedback
• Clean and reset tables or bar areas after guest departure
• Support other restaurant positions as needed
• Provide excellent hospitality and teamwork every shift
• Complete other duties as assigned

Benefits

• Value-Based Leadership rooted in Integrity, Knowledge, Empowerment, and Innovation
• 50% employee meal discount at all HOUSEpitality Family locations
• Flexible scheduling and supportive team environment
• Weekly pay with direct deposit
• PTO accrual begins on day one (usable after one year of employment)
• Medical, dental, and vision insurance for eligible full-time employees
• Short-term disability and basic life insurance at no cost for eligible full-time employees
• Tuition reimbursement program

• Positive attitude and ability to work well under pressure
• Strong teamwork and communication skills
• Ability to deliver high-quality work in a fast-paced environment
• Willingness to follow instructions and ask questions when needed
• Ability to stand for extended periods of time
• Ability to lift up to 50 lbs
• Must be able to go up and down stairs
• Flexibility to work a variety of shifts
• Must be willing to work some weekends and holidays

Age Requirements

• Food Runner/Busser: Must be at least 16 years old
• Barback: Must be at least 18 years old