Senior Corporate Counsel - Legal Transactions

Senior Corporate Counsel - Legal Transactions Location San Francisco Bay Area or Washington, D.C.; hybrid or remote work will be considered for the right candidate. Role Overview Five9 is seeking an experienced commercial attorney for our in‑house Transactions Legal Team within the Legal and Compliance organization. In this role you will enable Five9’s revenue growth by supporting the company’s sales and commercial operations. Your work will focus on drafting, reviewing, and negotiating complex commercial agreements for our cloud center platform, AI‑enabled services, data processing, and security offerings. You will collaborate closely with Sales and other cross‑functional teams to close complex commercial transactions and drive legal department initiatives in alignment with company business processes, policies, and objectives. Key Responsibilities Draft, review, and negotiate a broad range of commercial agreements, including master services, data processing, partner and reseller, business associate, vendor, end‑user license, confidentiality, and service level agreements. Prime complex legal transactions with a variety of customers and partners of different sizes across verticals such as retail, insurance, finance, and healthcare. Advise internal stakeholders on liability, AI and data use, data privacy, cybersecurity, and regulatory compliance considerations within commercial agreements. Partner closely with Sales, Operations, Product, Compliance, Procurement, and Finance teams to successfully close customer and partner transactions. Identify legal risks and provide balanced, pragmatic solutions that support business objectives while managing legal risk in a high‑pressure, high‑growth environment. Assist in the development, maintenance, and continuous improvement of contract templates, negotiation playbooks, FAQs, and scalable legal processes that improve efficiency and accelerate deal velocity. Qualifications Required Juris Doctor (JD) from an accredited law school. Active membership in good standing with at least one U.S. state bar. Seven to twelve years of combined law firm and in‑house legal department experience. Four or more years of in‑house experience drafting and negotiating complex agreements in a high‑pressure technology sales environment. Significant experience with negotiating SaaS, cloud, and other technology agreements. Experience addressing issues in telecommunications, data privacy, AI, cybersecurity, and regulatory compliance. Experience managing multiple projects and negotiations simultaneously in a fast‑paced demanding environment. Strong commercial judgment and ability to balance legal risk with business objectives. Preferred Experience supporting product teams with AI‑enabled and data‑driven technology products, features, and use. Familiarity with data privacy and regulatory frameworks relevant to enterprise SaaS platforms, including HIPAA, GDPR, SOC2, and U.S. privacy laws (e.g., CCPA/CPRA). Working knowledge of standard business processes for cloud companies, including go‑to‑market strategy, customer experience management, and finance processes. Proficiency improving contract lifecycle management and legal operations within high‑growth technology companies. What You Will Bring Collaborative, solutions‑oriented mindset and ability to work effectively within a team environment. Ability to translate complex legal and regulatory requirements into practical, actionable business guidance. Comfort navigating emerging legal and compliance issues, particularly those related to AI. Proactive approach to building relationships with internal clients. Why Join Five9 Opportunity to join a collaborative and business‑focused legal team. Ability to shape legal strategy for emerging technologies in AI, data governance, and CCaaS transactions. Competitive total compensation package with comprehensive benefits. Benefits Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100 % of the employee portion of the coverage and shares a high portion of the dependent cost. Short‑ and long‑term disability, basic life insurance, and a 401(k) savings plan with employer matching. Access to an innovative mental‑health support platform that offers personalized care and resources, including therapy, coaching and self‑guided mindfulness exercises for employees and dependents. Paid time off, company paid holidays, paid volunteer hours, and 12 weeks paid parental leave. Compensation US base salary range: $95,600 – $265,900 USD. Diversity & Equal Opportunity Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Five9 is an equal‑opportunity employer. Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9. #J-18808-Ljbffr