Senior Manager, Customer Care & Operations Leader
Neumo
Neumo seeks a Senior Manager of Customer Care to lead multiple supervisor teams and product lines, ensuring service level attainment and client confidence across locations. You will drive process changes, represent Care in client interactions, and provide direct leadership to BU support teams within the assigned scope. The role requires cross-functional collaboration with Product and IT, heavy emphasis on analytics, escalation handling, and organizational integration for scalable operations. #J-18808-Ljbffr
Vacancy posted 4 days ago
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