Senior CX Specialist: Escalations & Cross-Functional Impact
Quince
Quince is seeking a Senior Customer Experience Specialist to join our Customer Experience team in Salt Lake City. You will move beyond ticket resolution to become a category authority—owning complex escalations, identifying systemic improvements, and driving operational excellence. In this role, you'll own escalated cases, collaborate with product, quality, and operations, and develop deep product expertise within your category. #J-18808-Ljbffr Quince
- ...BioPharma that delivers the most impactful engagement with Health Care... ...differentiated Customer Experience (Cx) through deeper scientific... ...TAS liaises with other BMS functions as needed to deliver an overall... ...complex technical inquiries. Cross-functional collaboration:...SeniorPrivate practiceWork at office
$144.5k - $175.1k
...Senior Therapeutic Area Specialist, Oncology-Salt Lake City/Boise Working... ...delivers the most impactful engagement with Health... ...Experience (Cx) through deeper scientific... ...liaises with other BMS functions as needed to deliver... ...inquiries. Cross-functional collaboration...SeniorFull timePrivate practiceWork at office- ...Lead Program Manager to drive CXone infrastructure projects and cross-department initiatives from concept to completion. You will... ...specifications for technical teams. The role requires strong cross-functional leadership, stakeholder communication, and the ability to...Senior
- Indeed in Salt Lake City is seeking a Technical Project Manager II to drive complex cross-functional technical initiatives from planning through delivery. You will partner with technical teams, business partners, and adjacent functions to keep programs on track and ensure...Senior
- Zendesk is seeking a Senior Analyst for the CX Data & Insights team to bridge complex datasets with... ...decisions, quantify post-sales impact, and act as a trusted advisor to CX... ..., GRR/NRR improvements, and leading cross-functional analytics on multi-source data. Proficiency...Senior
$32.94 - $54.9 per hour
...Senior Trademark Docketing SpecialistThe Senior Trademark Docketing Specialist manages the complete lifecycle of trademark applications... ..., and serving as an escalation point for complex docketing... ...Player – Works within team and cross-functionally to meet required results....SeniorHourly payFull timePart timeWork at office- Job Duties: Senior Associate, Client Services - Operations with... ...processes and provide functional inputs to improve workflows... ...such issues before client impact. Engage with cross functional teams to drive and... ...operating standards and research, escalate, remediate exceptions as...SeniorWork experience placement
$115k - $150k
...experienced Onshore Oracle Retail Cloud Functional Lead / Senior Consultant, you will have the ability... ...and / or technical teams, including escalating any matters that require additional... ...purpose Deloitte’s purpose is to make an impact that matters for our people, clients,...SeniorLocal areaRemote workVisa sponsorship$113.8k - $208.3k
Position Summary Oracle Field Service Functional Senior ConsultantOur Deloitte Sales & Service... ...analysts, offshore developers, and cross-functional teams to ensure continued... ...purpose Deloitte’s purpose is to make an impact that matters for our people, clients,...SeniorLocal area$99.3k - $158.69k
...The Patch Management Specialist, Senior oversees enterprise patch management strategy and execution... ..., and mission needs while minimizing impact to critical services. The specialist leads... ...to successfully perform the primary functions of this job. (For example, "light office...SeniorContract workWork at officeRemote work- ...Senior Legal CounselonX is seeking a Senior... ...help scale our legal function as the business... ...Engineering, Partnerships, CX, Finance, and... ...and cross-functional initiativesAdvise... ...Help manage legal escalations and novel issues that... ..., or other high-impact commercial...SeniorPermanent employmentContract workWork at officeRemote workShift work
- ...equipment costs and trends, understand and track economic and industry impacts to forecasting and projected earnings, and communicate changes... ...be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable...SeniorPermanent employmentContract workTemporary workWork at officeRemote workLong distance
$124k - $280k
...Senior Manager, Microsoft Dynamics ERP At PwC,... ...take action and when to escalate. You are expected to solve... ...and convey clear, impactful and engaging messages... ...Apps Solution Architect Specialist preferred Managing... ...application design Creating functional specs and design...Senior- ...interest of national security. Job Title: Senior Specialist, Industrial Engineer Job Code: 39814... ..., manufacturing, and engineering functions. This position will coordinate closely... ...and process issues. Collaborate with cross-functional teams (engineering, operations...SeniorLocal areaDay shift
- ...interest of national security. Job Title: Senior Specialist, Systems Engineering Job Code: 42751... ...sub-contractors. Essential Functions: Systems engineering lead that organizes... ...to specifications through verification cross reference matrix (VCRM) Ensures...SeniorFor subcontractorLocal area
$82.5k - $153k
...Senior Specialist, Program SchedulerL3Harris is dedicated to recruiting and developing high-performing... ...Leadership decision making.Essential Functions:Utilize standard industry tools and... ...with Control Account Managers (CAM) and cross functional Integrated Product Team (IPT...SeniorContract workFor contractorsFor subcontractorLocal areaFlexible hours- ...interest of national security. Job Title: Senior Specialist, Software Engineering Job Code: 4032... ...communication systems. Essential Functions: Contribute to lifecycle of embedded... ...and source code Collaborate with a cross-functional engineering team...SeniorLocal area
$2,000 per month
...us more time for high-impact innovation. We look for... ...Knowledge Governance Specialist supports the creation,... ...and aligned to current functionality. Lead assigned... ...governance partner with cross-functional teams (Product... ...Operations, AI Enablement, CX Ops, and CX Learning &...Work at office- ...will produce a positive impact in their personal... ...Summary: The Innovation Specialist is a junior project manager... ...within the Innovation function who works closely with... ...stage-gate tracking, cross-functional... ...follow-ups. Identify and escalated pipeline risks, including...Contract workFixed term contractWork at officeLocal area
$23 per hour
...risk management and control functions to preserve and enhance the firm... ...the firm executes. YOUR IMPACT As a member of the Folio client... ...motivate team members, work cross-functionally for process and... ...procedure solutions, and manage escalations. The ability to prioritize,...Hourly payContract workWork experience placementWork at officeLocal area$83.2k - $124.8k
...think you will be too.The Business Development and Marketing Senior Specialist will interact with office leadership, attorneys, and business... ...planCollaborate with attorneys and team members to identify and pursue cross-selling opportunities to expand relationships through...SeniorTemporary workWork at office- Zendesk, Inc. in the United States (Utah) is seeking a Senior Analyst to join the CX Data & Insights team as an Individual Contributor. You will bridge... ...execution to guide data-driven decisions and measure the impact on our global post-sales strategy. This role partners with...Senior
- ..., coach reps, and drive revenue growth in a fast-paced fintech-related SaaS environment. You’ll collaborate with Senior Sales Director and cross-functional partners to design sales plans, forecast weekly, and build durable pipelines. #J-18808-Ljbffr United States Digital...Senior
- ...risk, and legal. This is a senior individual contributor role.... ...clear write-ups, closure, and escalation of risks beyond tolerance.... ...recovery program, including impact analyses, coverage and gaps,... ...and executive attestation. Cross-Functional Influence & Reporting Partner...
- MBK Senior Living is seeking an Executive Director for their Utah Cedar Hill community. The role oversees day-to-day operations,... ...Responsibilities include strategic planning, staff development, and cross-functional collaboration to deliver exceptional resident care and...Senior
- A leading consumer products company is seeking a Senior Project Manager for a remote position to lead complex projects, ensuring alignment with strategic objectives. The ideal candidate will have over 7 years of experience in project management, preferably in a manufacturing...SeniorRemote job
$95.86k - $208.27k
...where you can be your whole self, have an impact, advance your skills, deepen your... ...in Advisory.KPMG is currently seeking a Senior Associate, Privileged Access Management... ...across client environmentsCollaborate with cross-functional engineering, security, and risk teams...SeniorH1bLocal area$58k - $72.85k
...The successful candidate will perform advanced administrative duties, manage confidential information, and support senior level executives cross-functionally. This full-time position requires five years of administrative experience and strong skills in Microsoft Office....SeniorFull timeWork at office- Job Title: Senior Functional Lead - Supply ChainLocation: Flexible \ 40% travelPurpose of Role: Weir’s global SAP S/4HANA transformation is... ...Collaboration. The PDA ensures all initiatives are architected with a cross‑domain, end‑to‑end perspective, maintaining strong alignment...SeniorFull timeFlexible hours
$160k - $180k
Job Title Lead Specialist, Product Manager About Pearson At Pearson... .... Our product teams are cross-functional, durable, and generally comprised... ...the delivery of coherent, impactful outcomes. Highly... ...post-release corrections or escalations. Compensation at Pearson is...Full time
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