Financial Aid Coordinator (SSPC I)

Salary: $37,200.00 - $48,300.00 Annually
Location : Charleston County, SC
Job Type: FTE - Full-Time
Job Number: 2676
Agency: Trident Technical College
Division: Student Services Financial Aid
Opening Date: 05/24/2026
Closing Date: Continuous
Residency Requirement: Yes
Class Code:: CB65
Position Number:: 61134699
Normal Work Schedule:: Other
Pay Grade: GEN06
Opening Date: 05/24/2026
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance, contact TTC Human Resources at View phone number on click.appcast.io. The position is open and filled.Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, official transcripts/certifications are required. International transcripts must be evaluated through the World Education Services (WES). Official transcripts are required upon offer of employment. Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire, official transcripts/certifications are required. International transcripts must be evaluated through the World Education Services (WES). Official transcripts are required upon offer of employment. Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, PO Box 118067 Charleston, SC 29423), or faxed to View phone number on click.appcast.io or emailed in PDF format to View email address on click.appcast.io by the deadline date and time. Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).
Normal Work Schedule (Other):: This is an on-premise position at Trident Technical College's Thornley Campus, North Charleston, SC, with a compressed 40-hour work week with 1/2 days on Fridays.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.


Job Responsibilities
This position supports the Financial Aid and Veterans Assistance office by providing direct service to students, families, and campus partners. The Financial Aid Coordinator assists with financial aid and veterans educational benefits advising, record keeping, document review, and student communication while maintaining compliance with federal, state, and institutional requirements.

Responsibilities include, but are not limited to:

• Provide accurate and timely assistance to students, families, and the campus community regarding financial aid programs by in-person visits, phone, virtual meetings, and email.
• Review, evaluate, and process financial aid applications and supporting documents to ensure accuracy, completeness, and compliance with eligibility requirements.
• Support daily financial aid operations through data entry, maintaining electronic files and records, research, and coordination with financial aid staff, veterans certifying officials, and other campus partners.
• Assist students with financial aid eligibility questions, required documentation, policies, and procedures.
• Monitor and respond to departmental phone calls and email inquiries, and follow up on student requests related to enrollment and aid status.
• Provide information and support related to Veterans Educational Benefit Programs, including general guidance, certification requirements, and processing timeframes.
• Use student information systems and related programs to maintain accurate records and support student success efforts, including financial wellness and default prevention initiatives.
• Participate in cross-training, committee service, and departmental training support as needed.
• Perform other duties as assigned.

Minimum and Additional Requirements


This position requires a bachelor's degree.

Preferred Qualifications


Preferred candidates will have strong customer service skills and the ability to communicate clearly and professionally. Experience with financial aid processes, student information systems, or integrated databases is preferred. Strong organizational, analytical, and problem-solving skills are important, along with the ability to manage multiple priorities in a fast-paced environment while maintaining compliance with federal, state, and institutional regulations.
Additional Comments
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.


Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.


Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.


Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.


Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01


List your customer service and time management skills that are an asset for this position.
02


List your computer software and integrated database experience and level of working knowledge.
03


Describe how you relay complicated information to the general public in an easily understood manner.
04


. Describe a time when you successfully communicated an undesirable answer to a customer's question. How did you meet the customer's needs?
05


TTC: What is the highest level of education completed?

• High School Diploma
• Associate's Degree
• Bachelor's Degree
• Master's Degree

06


TTC: Are you currently employed with Trident Technical College?

• Yes: Full-Time Faculty
• Yes: Full-Time Staff
• Yes: Part-time Adjunct Faculty
• Yes: Part-time Staff
• Yes: Other
• No: Not currently employed with TTC

07


TTC: Please note that applicants are required to submit transcripts (Unofficial transcripts are acceptable)to be considered for this position. Applications submitted without transcripts will be considered incomplete and not accepted. Have you attached a copy of your transcripts? Unofficial transcripts may be attached, mailed to (Human Resources, PO Box 118067 Charleston, SC 29423), or faxed View phone number on click.appcast.io to the Human Resources Office.

• Yes
• No
• Current TTC employee/Transcripts are on File

08


TTC: Applicants must complete the SC State Jobs Employment Application online. Resumes are NOT reviewed for qualifications. A resume may be attached, but not substituted for completing salary and work history or education and reference sections of the employment application.Incomplete applications will not be accepted. Is your application complete and reflects the minimum qualifications?

• Yes
• No

09


TTC: Where did you see this position advertised? (Check all that apply)

• TTC Website
• TTC Employee Referral
• State Website
• Post and Courier
• Inside Higher Ed
• Social Media
• Linked In
• Talent Search
• Other

Required Question