Compliance Analyst

Compliance Program Manager

Manages and supports overall compliance program. Performs research to understand requirements of pertinent federal, state and local regulatory schemes in reference to all business units within the organization. Monitors operational compliance practices and performs risk assessments. Analyzes existing policies, identifies gaps and recommends new or revised policies and procedures, approval processes, and monitoring methods. Provides technical expertise in identifying and reducing areas of potential risk. Gathers data, conducts analyses, and prepares work related to compliance reviews. Participates in developing new compliance systems and tools to support large compliance projects. Required skills include the ability to partner with business personnel at various levels of the organization, strong verbal and written communication, analytical and project management skills.

This role supports the Customer Information System (CIS) Modernization Project, a large, multi‐year transformation effort rebuilding Xcel Energy's billing system and customer‐facing systems. The position will help respond to regulatory and discovery questions, support new process design, and assist with understanding how regulatory, tariff, and legal rules apply as systems and processes change. The role is project‐specific and supports multiple operating companies (not just one state).

Understanding of regulatory, legal, and tariff concepts

Strong research and analysis skills

Experience supporting large transformation or implementation projects

Relationship‐building and stakeholder engagement skills

Ability to manage ambiguity

Change management mindset

Flexibility and adaptability

Strong communication skills

Dedication to long‐term project work

Ability to keep up in a fast‐moving environment

Background in compliance, regulatory affairs, or similar

Experience with large, complex organizations, preferably utilities

Multi‐year experience preferred (project duration discussed as 2–3 years)

No specific companies required; similar‐size organizations and utilities experience considered helpful.

Experience in system transformation or modernization projects

Familiarity with SAP, Salesforce

Experience using Confluence and Jira

Utilities industry experience