ServiceNow AI Developer
Purple Drive
Job Title ServiceNow AI Developer / ServiceNow AI Agent Engineer Experience Required 6-10 Years Job Summary We are seeking a highly motivated ServiceNow AI Developer to support the development, configuration, testing, and enhancement of AI-enabled solutions on the ServiceNow platform. The ideal candidate will have hands‑on experience with ServiceNow development, platform configuration, AI‑driven automation, testing, and quality assurance practices. This role will focus on building and enhancing AI Agent products, improving agent intelligence, supporting pilot implementations, and collaborating with global teams across EMEA, APAC, and AMS regions. Key Responsibilities ServiceNow Development & Configuration Design, develop, configure, and enhance solutions on the ServiceNow platform. Support ServiceNow platform customization, workflows, integrations, and automation initiatives. Participate in technical design discussions and solution reviews. Develop scalable and maintainable ServiceNow solutions aligned with enterprise standards. AI Agent Development & Enhancement Contribute to the development and enhancement of AI‑powered ServiceNow Agent products, including: Technical Design Agents Configuration (Config) Agents AI Testing & Quality Agents Refine AI agent prompts, workflows, logic, and behaviors to improve: Accuracy Reliability User Experience Business Value Support AI‑enabled delivery and automation initiatives. Testing & Quality Assurance Perform smoke testing, peer reviews, and validation activities. Support AI testing and quality‑focused practices. Troubleshoot technical issues and validate fixes. Ensure high‑quality deliverables through rigorous testing and review processes. Documentation & Knowledge Management Create and maintain technical documentation, design specifications, test results, and implementation guides. Document AI agent configurations, enhancements, and operational procedures. Maintain knowledge repositories and reusable assets. Troubleshooting & Support Investigate and resolve platform and AI agent‑related issues. Perform root cause analysis and recommend improvements. Support pilot deployments and production stabilization activities. Global Collaboration Work closely with teams across: EMEA APAC AMS Collaborate with developers, architects, product owners, and business stakeholders. Participate in Agile ceremonies and cross‑functional workshops. Required Skills ServiceNow ServiceNow Development ServiceNow Configuration ServiceNow Workflows ServiceNow Platform Administration ServiceNow Integrations AI & Automation AI Agent Development Prompt Engineering AI Testing & Validation Intelligent Automation AI‑enabled Delivery Practices Testing & Quality Smoke Testing Peer Reviews Functional Testing Quality Assurance Defect Analysis Technical Skills Technical Design Concepts Troubleshooting & Debugging Problem Solving Documentation & Knowledge Management Preferred Skills ServiceNow AI Solutions ServiceNow Virtual Agent ServiceNow Generative AI Features Agile/Scrum Methodologies Automation Frameworks Enterprise Service Management (ESM) ITSM Processes Key Competencies Strong analytical and problem‑solving skills Excellent documentation and communication skills Ability to work in a fast‑paced pilot‑driven environment Strong collaboration across global teams Continuous learning mindset and adaptability Experience Required 6-10 years of overall IT experience. Hands‑on experience with ServiceNow platform development and configuration. Experience supporting testing, validation, and quality assurance activities. Exposure to AI‑powered solutions, agents, or automation initiatives preferred. #J-18808-Ljbffr Purple Drive
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Robotics Prcocess Automation, LLC
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- Role Overview The ServiceNow Developer is responsible for designing, developing, configuring, and maintaining solutions on the ServiceNow platform... ...combines strong platform development experience with modern AI-assisted development practices, including the ability to...
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- ...space, we help global organizations modernize operations using ServiceNow Platform. Our team designs, builds, and deploys scalable,... ...architectures and rapid delivery cycles. Role & Responsibilities Design, develop, and deploy ServiceNow applications using Scripted REST APIs,...Remote workFlexible hours
$97.29k - $183.46k
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$100k - $110k
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- ...capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Associate, AI Engineer to join our Advisory Services practice. Responsibilities: Develop GenAI / LLM applications and integrations using foundational models under the guidance of...Full timeH1bLocal area
KPMG
Dallas, TX8 days ago $134.71k - $268.99k
...find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Manager, AI Engineer to join our Advisory Services practice. Responsibilities: End-to-end design and development of AI/ML solutions,...Full timeH1bLocal areaKPMG
Dallas, TX8 days ago$80k - $85k
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Vistra
Irving, TX2 days ago - ...Labs builds the internal software that accelerates Moonshot's manufacturing business. As a Software Developer, you'll design and build custom tools, applications, and AI agents that have immediate, practical application in a live production environment. The work is fast...Immediate start
- ...duty industry and apply today!## Responsibilities:**70% - Hands-On AI Development & Engineering*** Design, build, and deploy scalable... ...-ready pipelines from data ingestion through model monitoring* Develop and fine-tune LLM-based applications (RAG architectures, prompt...
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