Retail Producing Branch Manager

General Summary  

The Producing Branch Manager ‘s primary job functions are to effectively recruit, coach, manage, and motivate a high-performance origination team and support staff while also developing personal production.  The Branch Manager is also responsible for the day-to-day originations activities of their branch(s) and overall origination processes within defined targeted goals.

Duties and Responsibilities  

The primary job duties and responsibilities of this position include but are not limited to: 

• Promote Envoy’s products to Real Estate Agents, Home Buyers, other lead sources and all referral sources
• Provide leadership for all branch employees by always adhering to the highest ethics, fair and equal treatment of all employees, business partners, and loan applicants.
• Acts as a mentor to Mortgage Loan personnel to improve their knowledge of policies and procedures, loan programs, investor guidelines
• Keeps abreast of changes to company policies and procedures, secondary market investors and changes in Federal regulations pertaining to mortgages
• Must have working knowledge of applicable federal regulations
• Work closely with the Senior Management, to be innovative in terms of new origination opportunities
• Manage Branch revenue and expenses to meet the Company’s objectives
• Procure new loan applications that result in funded loans
• Adhere to all Envoy standards, including, but not limited to production minimums and customer service
• Stay current on personal finance principles in order to offer comprehensive mortgage advice to clients
• Monitor processes and communicate effectively with the borrower and all other parties to transactions on the status of loans
• Stay current with required continuing education, new products, Freddie Mac and Fannie Mae guidelines, Envoy guidelines and overlays, and HUD guidelines
• Ensure all marketing is performed in a manner that is compliant
• Ensure maintenance of a current license to perform Origination duties within their assigned branch
• Adhere to all Envoy standards, including, but not limited to production minimums and customer service
• Comply with company policies, local, state and federal laws regarding position and supervision of employees
• Conduct business in an ethical manner and in the best interest of Envoy, with Envoy’s core values in mind
• Any additional duties that may be assigned

THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE INCUMBENT WILL ALSO PERFORM OTHER REASONABLY  RELATED BUSINESS DUTIES AS ASSIGNED BY MANAGEMENT.  

Qualifications  

Listed below are the minimum qualifications required to successfully perform this role. These qualifications are necessary for someone to be  considered for this position.  

Qualifications include:  

• High School diploma or equivalent is required, Bachelor’s Degree in Business, Finance or related field, preferred
• 7 years related experience and/or training; or equivalent combination of education and experience in mortgage origination, with 2+ years related Branch Management, preferred
• 2 years’ experience in sales leadership role managing Loan Originators, preferred
• Demonstrated success in growing sales and revenue goals
  • Average of $500,000 in personal monthly volume or $3 MM (or 6 units) average monthly team volume, preferred minimum
• Proven leadership skills with demonstrated capacity in management/motivation of employees
• In-depth knowledge of mortgage loan products (FHA/VA/CONV/USDA), processes, procedures, and documentation
• Working knowledge / Proficiency in Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and originating systems, Encompass experience, preferred
• Demonstrated proficiency with Microsoft Excel, Word and Outlook
• Exceptional follow-up, time management, interpersonal, and verbal and written communication skills
• Commitment to high standards and adherence to company policy
• Ability to manage priorities and workflow
• Ability to make timely and sound decisions
• Must hold State NMLS or obtain applicable State license within 90 days of employment or employment will be terminated
• Satisfactorily pass background check

Physical Requirements  

• The employee must occasionally lift and/or move up to 25 pounds  
• Specific vision abilities required by this job include close vision  
• While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with  hands and arms; and talk or hear 
• The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.