Safety & Reliability Manager

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY:

• In collaboration with the HFHS Director, Quality & Safety, and local level leadership at each business unit, the manager plans, organizes and develops processes/programs to implement and sustain safety and reliability priorities across the organization.
• Serves as an internal consultant for safety and reliability, measurement strategies, and interpretation of associated standards and system priorities.
• Develops performance improvement plans with management/staff on an as needed basis.
• Plans, develops, and implements education and training programs to support the achievement and sustainability of safety and reliability at HFHS.
• Manages broad business unit and system level, multidisciplinary projects/initiatives of a complex nature.
• Project work may include technical/professional analyses or may require facilitation of a large multi-disciplinary group of administrators and/or medical personnel.
• This individual provides needed continuous improvement training and education and works closely with other leadership to meet education needs at all levels throughout the institution.
• Communicates regularly with Management and prepares reports with recommendations on specific projects and/or emerging trends.
• Flexibility, excellent problem solving/critical thinking skills and the ability to handle stressful situations are necessary characteristics of the successful candidate.
• Individual is expected to continuously learn key content related to safety and reliability; apply new continuous improvement methodologies; and to spread key learnings/best practices throughout the system.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor's degree in Nursing or healthcare related field required. Master's degree in health care field preferred; RN preferred.
• Minimum five (5) years hospital experience required; clinical/operational experience required.
• QI/PI lead/facilitation skills: three to five (3-5) years; Broad Business unit and System level, multidisciplinary experience.
• Demonstrated knowledge of QI/PI methodology.
• Evidence of ongoing continuing education in safety and reliability best practices, relevant standards, and emerging trends/priority focus areas.
• Excellent verbal and written skills.