Tourism Information Counselor 1 (WAE)

Job Title

This is a part-time position located at the E.D. White Historic Site in Thibodaux, LA. Professional work responsibilities include providing basic safety and interpretive services in the galleries and throughout the museum. This position may also serve as the initial point of contact for all visitors and groups to the Louisiana State Museum.

Job Description

The incumbent will need to maintain knowledge of the fluency for all LSM programs and exhibits; adapt to changes in schedule and job requirements; and may assist the programming and education staff to implement educational programs, school tours, and special events as efficiently as possible. The Louisiana State Museum's collections and educational programs stimulate awareness and appreciation of our state's rich and diverse history and culture.

Minimum Qualifications

No training or experience required.

Job Duties and Other Information

Job Duties:

• Monitor galleries internally to ensure the safety of museum artifacts, building, and guests.
• Monitor and alert the designated museum administrator in the event of a crisis or disturbance.
• Monitor and maintain the flow of visitors.
• Ensure that all museum rules are followed.
• Assist visitors with questions.
• Provide information to LSM guests on LSM programming, properties, and other regional attractions.
• Distribute brochures, maps, and other LSM printed materials.
• Answer visitor questions pertaining to museum exhibits, the state, history, and culture.
• Refer museum guests interested in additional LSM information to the appropriate museum personnel.
• Use computer-based point-of-sale ticketing system and group reservation database.
• Receive cash, checks, and other forms of payment for museum admission.
• Explain museum discount programs.
• Verify total sales and balance the cash drawer at the end of the day. Documents and explains any overages or shortages.
• Maintain working knowledge to operate various office machines, such as copiers, calculators, and credit card machines.
• Upon completion of proper training, may assist curatorial staff with cleaning of exhibits and artifacts on display.
• May assist with museum programming, tours, and events in visitor services or building monitoring capacity.
• Performs other duties as required.

Position-Specific Details:

• Location: E.D. White Historic Site in Thibodaux, LA
• Appointment Type: This position will be filled as a part-time Classified WAE, limited to 1,245 working hours in a 12-month period. Starting Hourly Pay varies, depending on experience.
• Work Schedule: This is a part-time position that will work a rotating schedule. This position may be required to work evenings, weekends, and/or holidays.
• Compensation: Compensation offered will be dependent on level of experience and certification, so please be sure to include all education and work experience for consideration.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Benefits

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Parental Leave Up to six weeks paid parental leave More information can be found at

Holidays and Leave State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System ( LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (
• Louisiana School Employees Retirement System ( among others