IT Project Engineer

IT Project Engineer
Location: Charlotte, NC
Schedule: Onsite, M-F, 8am-5pm with some night and weekend availability
Compensation: $90,000 - $110,000.00/year +5% yearly bonus
Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance

Summary: Founded in 2003, our client has a rich history that blends traditional customer service values with modern IT expertise. Inspired by a family legacy of exceptional service in a small community hardware store, their Founder, embarked on a mission to bring the same level of care and dedication to the IT industry. Their unique selling proposition is in their ability to combine rapid response times with an uncommon level of customer service and technical expertise. All while maintaining a deep connection with community through charitable contributions and local involvement.

Job Description: As a Senior IT Project Engineer you will be a technical resource responsible for designing, implementing, and supporting complex IT projects for clients. This role requires expertise in infrastructure, networking, cloud services, and security. It is hands-on and client-facing, requiring a high degree of technical competency, professionalism, and communication.

Key Responsibilities:
Project Design & Planning

• Review project scopes and participate in technical pre-sales discussions.
• Provide input on timelines, hardware/software requirements, and implementation strategy.
• Design infrastructure and network solutions that align with client needs and security best practices.

Project Implementation

• Execute IT projects including but not limited to:
• Microsoft 365 migrations
• Azure environment setup
• SharePoint setup and data migrations
• Physical to Azure server migrations
• Server and network infrastructure deployments
• Firewall and VPN installations
• Backup, disaster recovery, and security solution rollouts

Client Communication

• Act as a technical resource in project kickoff and update meetings.
• Provide status updates and coordinate directly with the operations coordinator and client stakeholders.
• Deliver end-user training or documentation when required.

Documentation & Handover

• Maintain comprehensive project documentation in IT Glue and ConnectWise.
• Ensure all configurations, credentials, and diagrams are properly recorded.
• Conduct internal handoffs to service teams with full project knowledge transfer.

Experience

• IT: 10 years (Preferred)
• Managed Service Provider: 3 years (Preferred)
• Azure Certification (Preferred)

Category Code: JN008
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