Salon Receptionist / Front Desk Coordinator

Job Description

Job Description

Job Title: Salon Receptionist / Front Desk Coordinator

Location: Whitehouse Salon, Pittsburgh, PA

Job Type: Full-Time / Part-Time

Position Overview

Whitehouse Salon is seeking a professional, high-energy Salon Receptionist to serve as the face of our luxury salon experience. As the primary point of contact for our guests, you will maintain a welcoming environment, manage appointments seamlessly, and support our team of stylists to keep daily operations running efficiently. There is an opportunity for management for the right candidate. Check us out at: Whitehousesalon.com

Key Responsibilities

• Guest Experience: Warmly greet incoming clients, manage beverage service, and maintain a pristine, welcoming reception area.
• Scheduling & Booking: Answer phone calls, manage appointment calendars, book services via salon software, and coordinate stylist schedules.
• Point of Sale (POS): Process client transactions, handle payments, check out retail purchases, and balance cash drawers at shift close.
• Retail & Product Management: Drive retail sales by introducing featured hair care products, tracking inventory levels, and maintaining display shelves.
• Operational Support: Communicate daily schedule adjustments to stylists, assist with light cleaning/sanitizing of common areas, and handle incoming administrative tasks.

Qualifications

• Experience: 1+ years in customer service, retail, hospitality, or front desk administration (prior salon or spa experience a must).
• Technical Skills: Proficiency with POS systems and salon booking software (e.g., Boulevard, Vagaro, Phorest, or Mindbody and Booker.)
• Communication: Exceptional verbal communication and interpersonal skills.
• Organization: Ability to multitask effectively in a fast-paced environment with high attention to detail.
• Schedule: Flexibility to work evenings, Saturdays, and peak salon hours.

Benefits & Compensation

• Competitive hourly wage
• Employee discounts on salon services and professional hair products
• Career growth opportunities within salon operations and management

\nCompany Description

Happy, hip and on top of our game. Stylish and award winning. We are the place to be. Reputation is top notch.

Company Description

Happy, hip and on top of our game. Stylish and award winning. We are the place to be. Reputation is top notch.