Digital Experience Manager
First Horizon Bank
Description
Location: Onsite listed in the job posting.
SUMMARY
The Digital Experience Manager is responsible for supporting the development, management, and optimization of First Horizon’s owned digital properties, with a primary focus on the public website. This role ensures that digital experiences are aligned with brand standards, business objectives, and customer needs. Working cross-functionally with Marketing, Digital Banking, and Digital Engineering teams, the Digital Experience Manager helps coordinate and execute digital initiatives, improve user experience, and support the integration of campaigns and content across digital platforms. This role plays a key part in delivering a cohesive, customer-centric digital experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
● Support the day-to-day management and ongoing enhancement of the public website and owned digital properties
● Coordinate with internal stakeholders to execute website updates, enhancements, and campaign-related digital initiatives
● Partner with Brand, Content Strategy, Media, and Social teams to ensure digital experiences align with messaging, campaigns, and brand standards
● Collaborate with Digital Banking and Digital Engineering teams to support the implementation of digital features and functionality
● Manage content updates and publishing within the content management system (CMS), ensuring accuracy and consistency
● Monitor website performance and user behavior using analytics tools and provide recommendations for optimization
● Support the development and execution of improvements to user experience, navigation, and conversion paths
● Ensure adherence to SEO, accessibility (ADA), and digital best practices across digital properties
● Assist in coordinating testing and optimization efforts to improve engagement and performance
● Help maintain documentation, workflows, and processes related to digital experience management
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
● Bachelor’s degree in Marketing, Digital Media, Communications, Business, or a related field required
● 4–7 years of experience in digital marketing, website management, or digital experience roles
● Experience working with content management systems (CMS) and managing website content
● Strong understanding of website structure, user experience (UX), and digital best practices
● Familiarity with SEO principles and web accessibility standards
● Experience working with analytics tools (e.g., Google Analytics) and interpreting performance data
● Strong organizational and project management skills with the ability to manage multiple priorities
● Excellent communication and collaboration skills, with the ability to work effectively across teams
● Experience in financial services or a regulated industry is a plus
COMPUTER AND OFFICE EQUIPMENT SKILLS
● Proficiency with content management systems (CMS) and website publishing tools
● Experience with analytics platforms such as Google Analytics or similar tools
● Working knowledge of SEO tools and best practices
● Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
● Familiarity with project management and collaboration tools (e.g., Asana, Microsoft Teams, SharePoint)
● General understanding of digital design and development workflows
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ( .
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook (
X formerly Twitter
LinkedIn (
YouTube (
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
- ...Digital Content Manager - WVUE WVUE FOX 8 in New Orleans is the #1 rated News station in the competitive New Orleans Market. FOX 8 is committed... ...delivery. HTML, Canva, and Adobe Creative Suite experience are preferred, as well as knowledge of ENPS. Collaborate...SuggestedFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shift
Gray Television
New Orleans, LA1 day ago - Ochsner Health in New Orleans is looking for a Digital Workforce Manager to lead the Digital Workforce Team. This role is pivotal in driving the... .... The ideal candidate will bring at least 5 years of experience in Digital Transformation and 8 years of leadership in technology...Suggested
$142.6k - $261.5k
...Guidewire System Implementation (Policy, Billing, Claims, Digital) Enterprise Data Management Reinsurance Accounting and Reporting Operations/... ...Skills and Attributes for Success Guidewire Digital Experience Development: Proficiency in developing and customizing...SuggestedWork experience placementSummer holidayFlexible hours- The Digital Workforce Manager leads the Digital Workforce Team and is accountable for driving the cross‑functional adoption of the organization... ..., Business Administration, or related field Work Experience Required - 5 years of experience in Digital Transformation...SuggestedWork experience placement
$86.6k - $119k
Jacobs is seeking a Digital Delivery Coordinator in New Orleans to support innovative data center projects. This role involves coordinating... ...on project delivery. Candidates should bring 3-7 years of experience in BIM coordination, and proficiency in Autodesk tools like...Suggested- Cengage Group in New Orleans is seeking a Technology Lead for Experience Engineering to lead a high-performing team focused on delivering impactful digital experiences. This role involves overseeing customer-facing websites and ecommerce, while collaborating with marketing...
$55k - $69k
Vacancy for Helis Foundation Digital Collections Manager at New Orleans Jazz & Heritage Foundation Vacancy for Helis Foundation Digital Collections Manager at New Orleans Jazz & Heritage Foundation New Orleans, Louisiana $55k- 69k Full-Time Responsibilities Overview The...Full time$134k - $168k
...technology solutions provider leading the AI and Digital Revolution. WWT combines the power of... ...success is enabled by our world-class management consulting, delivery excellence and... ...Qualification ~10+ years of applicable experience, including 3+ years as a Digital Account...Full timeContract workShift workWorld Wide Technology
New Orleans, LA17 hours ago- ...The IT Manager is responsible for overseeing and managing Ideal Market’s information technology projects. Coordinates project phases... ...Responsibilities Ensure security of data, network access and backup systems. Experience in Procurement, Budgeting, Forecasting, and Asset Management....Full timeWork experience placementShift work
Kaki Brothers Management LLC
Metairie, LA2 days ago - ...issues, the primary focus is on vendor management, systems optimization, and driving technology... ...roles and meet deadlines. Education/Experience Qualifications Required 5+ years of experience... ...Exposure to AI tools, automation, or digital transformation initiatives Experience...Work at office
Frey Consulting Group
Metairie, LA3 days ago - WVUE-TV/Gray Media, Inc is seeking a forward-thinking Digital Content Supervisor to lead and oversee our digital efforts across FOX 8 platforms. The role emphasizes audience engagement, SEO, and strategic use of AI tools to enhance content delivery. The ideal candidate...
- ...nature coordinating, implementing, and managing the organization's Internet-based strategies... ...upon spatially referenced data and digital mapping, preserving the integrity and design... ...(5) years of progressively responsible experience in the management, design and/or...Shift workRotating shift
- ...responsible technical and specialized supervisory work in the overall management and administration of computer networks and systems unique to... ...university and at least 5 years of progressively responsible experience in a technical environment. The experience must include web...For contractorsRotating shift
$88.38k - $117.97k
...history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry... ...success. Overview The Information Technology Asset Manager is responsible for owning and maturing the enterprise IT Asset...Full timeContract workRemote workENFRA
Metairie, LA3 days ago- ...projects, while establishing controls and ensuring compliance with all applicable regulations. This role requires Louisiana licensure as a Professional Engineer and extensive supervisory experience in sewer, water and/or power systems. #J-18808-Ljbffr City-of-New-Orlean
- HDR is seeking a Value Engineer & Project Risk Management Lead based in the United States, preferably in a region with HDR presence. This... ...will have a PE or CVS certification with significant experience in infrastructure projects and client relationships. A comprehensive...
- ...communications that support organizational goals. You will create content, manage communication channels, and ensure consistent messaging across... ...The ideal candidate has a bachelor's degree and 4-7+ years of experience in communications strategy and content development. #J-18808-...
- EY seeks a skilled technology consultant to transform client business problems into architecture-driven digital solutions in the insurance space. You will guide Guidewire Digital implementations, integrate front-end apps with backend systems, and drive collaboration across...
- ...history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry... ...of our continued success. Overview The Service Desk Manager is responsible for the leadership, performance, and continuous...Work at office
ENFRA LLC
Metairie, LA17 hours ago - ...applicants Bachelor’s degree in IT/Engineering or equivalent experience 7+ years enterprise networking (LAN/WAN/WiFi, routing/switching... ...preferred Day-to-Day: We’re looking for a Network & Voice Manager who can lead a team and own the architecture and operations of...Full timeRemote work
$50.4k - $78.74k
...Specialist will assist with capital improvement planning and project management activities in support of the district's facilities goals and... ...Systems, or a related field required; relevant work experience in a related field may be considered in lieu of a degree. Minimum...For contractorsWork experience placement- ...communications for infrastructure projects and requires a minimum of 5 years of relevant experience. The successful candidate will collaborate with cross-functional teams, develop content plans, and manage client relationships effectively. Strong communication skills and...
- ...Jobline ZR in New Orleans is seeking a Civil Engineer to lead and manage civil engineering projects including roadway, drainage, and... ...protection. The ideal candidate will have at least 5 years of experience, a Bachelor's degree in Civil Engineering, and a Louisiana Professional...
- ...Louisiana. The role involves developing communications strategies, managing client relationships, and overseeing project deliverables. Candidates should possess at least 5 years of industry experience and strong skills in project delivery and social media management. This...
- ...A leading global consulting firm is seeking a Manager in AI Engineering to lead innovative AI solutions and manage technical projects... ...role requires a Bachelor's degree and at least 5 years of experience in AI, Robotics, or Data Science. Responsibilities include client...
Ernst & Young Oman
Harahan, LA1 day ago - ...disciplines including, but not limited to: capital planning, change management, commissioning/asset onboarding, communications, construction... ..., Architecture, or closely related field Management experience with the implementation of projects or programs using alternative...Contract workFor contractorsWork at office
HDR
Metairie, LA3 days ago $15k
...Museum is currently seeking a Director of Digital Collections. Reporting to the Associate... ...implement digitization projects, and manage digital collections by establishing and... ...related field At least five years of experience in a museum, archives, or library image...Flexible hours- ...agile development team, under general supervision, the Project Manager 1 will plan, track, and report on the progress of technology... ...Degree in a STEM field and 2 years of technology-related work experience. OR: High School Diploma/Equivalent and 6 years of technology...Work experience placementWork at officeLocal area
- ...experienced engineer to lead its engineering team. You will design and manage equipment for brewing, ensuring quality standards and... ...candidate will hold a Bachelor’s degree in engineering and have experience with AutoCAD and SolidWorks. The position includes a competitive...
- EY is seeking a Manager in Technology Analysis to lead Oracle Subscription Management projects. You'll manage complex initiatives, focusing... ...candidate has a Bachelor's degree and 4-6 years of relevant experience in enterprise environments. Positions are remote but require...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Digital Experience Manager. Be the first to apply!
- digital director New Orleans, LA
- digital experience manager New Orleans, LA
- digital manager New Orleans, LA
- remote digital media New Orleans, LA
- digital art New Orleans, LA
- digital creative New Orleans, LA
- digital New Orleans, LA
- digital strategy New Orleans, LA
- entry level digital forensics New Orleans, LA
- digital developer New Orleans, LA