Scribe/Medical Assistant

Job Description Medical Assistant/Scribe POSITION: Medical Assistant/Scribe RESPONSIBLE TO: Office Manager SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities JOB SUMMARY: Prepares exam rooms and patients to be seen by the physician. Facilitates test results and paperwork as needed, such as disability forms, FMLA forms, school / work excuses, other medical records, etc. Assist physician with clinical duties as directed. Provide professional nursing care, under supervision.

EDUCATIONAL REQUIREMENTS

High school degree required MA certificate desirable Training in Ear, Nose and Throat a plus Typing Skills A Must-Test will be given

QUALIFICATIONS AND EXPERIENCE

At least one year of experience in clinical assisting Experience handling lab paperwork Comfortable using email and interacting with internet applications Knowledge of practice management and word processing applications Typing proficiency of 40 words per minute, with 98% accuracy Knowledge of medical terminology Ability to perform multiple and diverse tasks simultaneously Familiarity with scheduling and rearranging appointments Ability to work with patients and make them feel comfortable Pleasant speaking voice and demeanor Strong written and verbal communications Reliable and highly motivated Team player and able to avoid interpersonal conflict with other employees Able to handle constructive criticism and use it to improve job performance and patient care Neat, professional appearance

RESPONSIBILITIES

Reviews patient file well in advance of scheduled appointment to ensure lab results, MRI/CT, audiology, and all other results have been received prior to patient arrival; calls facility if results have not been received Triage and perform intake for patients obtaining vitals, HPI, and chief complaint entering into practice management system. Communicates information received to provider prior to provider entering exam room Accompanies the physician into the exam room in order to transcribe a history and physical examination as given by the patient and physician Under the direction of the physician, transcribes patient orders, including laboratory tests, radiology tests, medications, etc. Send in or call in non-narcotic medications to pharmacy at the direction of the provider Perform prior authorization for medications using EMR, Covermymeds, or other methods as necessary Fax back approval or denials for Rx requests sent by pharmacies Answer nurse calls daily and ensure they are all returned by the end of the day Verifying the patients’ EMR for accuracy and ensure that documentation meets appropriate coding requirements. Documents any procedures performed and tests ordered by the physician on the medical record Prints and reviews consent forms for surgery and in-office procedures and reviews with patient Completes the patient’s chart by transcribing results of labs, x-rays, or other evaluations Lists all proper diagnoses as well as any follow up instructions and prescriptions, as directed by the physician Prepares exam and treatment rooms with necessary instruments for examinations and procedures Maintains supplies and equipment for treatments, including sterilization, care of fiberoptic scopes, autoclave maintenance, and changing of 28 day solution Replenishes supplies – stocks and cleans exam rooms Disposes of contaminated items according to OSHA guidelines Obtains and handles lab specimens according to CLIA guidelines Enters patient demographic information and prepares the required documentation to send with specimens Log specimens in courier pick up binder and ensures that lab samples are picked up by the reference lab daily Monitors logs of specimens collected and sent to the lab – ensures reports are returned Check the manage fax queue daily and direct test results to physician for review and treatment plan Schedules follow up appointments when necessary Review outgoing order tracking reports to ensure all orders are sent to the appropriate facility Obtains precertification or prior- authorization for ordered tests when necessary Performs patient education when appropriate, hand out brochures and directs patient to specific internet sites for more information Schedules follow-up appointments for patients seen in the office – provides #J-18808-Ljbffr Coastal Ear Nose & Throat LLC