Veterinary Receptionist/Client Service Representative

Kyle Animal Hospital is seeking a Client Service Representative to join our reception team! Our client care team serves a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.

This is a Full-Time position, with availability needed Monday-Friday and rotating Saturdays.

Full-Time Benefits and Compensation**

• Compensation: $14-$18 per hour, for each hour worked*
• Health Package: Medical, Dental, and Vision Insurance (with HSA options)
• Life Insurance and Disability
• Employee Assistance Program
• 401k Match
• Paid time off in accordance with site policy and applicable law
• Uniform allowance
• Personal pet discounts
• Long-term professional growth
• And more!!

Minimum Qualifications & Skillset:

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Team-player attitude with strong communication skills
• Punctual, dependable, and comfortable in a fast-paced setting

Kyle Animal Hospital is conveniently located on Jack C. Hays Trail, just across from the Plum Creek subdivision in Kyle. Our facility features a fully equipped pharmacy, laboratory, ultrasound suite, dedicated dental room, and surgery suite. With upgraded diagnostic equipment, we have one of the best in-house laboratories in the area, and our radiology facilities feature the latest high-frequency digital technology.

At Kyle Animal Hospital, communication is the cornerstone of our relationships with clients. Having served the community for over 20 years, we are proud to be the largest veterinary practice between Austin and San Antonio. If this sounds like the perfect fit for you, we encourage you to apply today!

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*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.