Hands-on Lead AI Workflow and Automation Engineer

Job Description

We currently have a career opportunity for an AI Workflow & Automation hands-on Lead Engineer to join our hybrid team located in Charlotte, NC.

Job Overview:

As a Hands-on Lead AI Workflow and Automation Engineer, you will lead the design, development, and implementation of scalable AI-driven workflows and ensure all future business capabilities are built with an AI-first mindset. As a member working in a team environment you will work with solution architects and developers on interpretation/translation of wireframes and creative designs into functional requirements, and subsequently into technical design.

Responsibilities

1. Build Reusable, Scalable AI Workflows

• Design and implement reusable AI-enabled workflows across multiple layers, including:
  • APIs
  • Business Process Management (BPM)
  • User Interfaces (UI)
  • Automation pipelines
• Create a modular, scalable architecture that supports rapid reuse, extension, and integration across business units.
• Establish standards and patterns for workflow reuse and AI-powered orchestration.

2. Drive an "AI-First" Adoption Culture

• Champion a shift from tool-centric adoption to workflow-centric adoption.
• Guide teams on how to design business processes with AI as a core component-not an add-on.
• Partner with product and engineering teams to embed AI thinking into solution design from the outset.

3. Build AI-Ready Maintenance and Operational Capabilities

• Ensure all new business capabilities-including maintenance, support, and operational processes-are designed to be:
  • Consumable by chatbots.
  • Integratable with Copilots or agent-style assistants.
  • Discoverable by AI systems via standardized interfaces.
• Define patterns and metadata structures so AI can identify, reason about, and execute business functions reliably.

4. Enable AI Discoverability Through Business Role Exposure

• Develop mechanisms to expose business logic, roles, and capabilities in a structured way so AI systems can easily interpret and utilize them.
• Implement a metadata or knowledge-layer approach enabling AI discoverability and contextual understanding.
• Create documentation and schema standards to ensure consistency in how capabilities are represented.

5. Build Toward Maturity Level 2-4 in AI Adoption

• Create a roadmap for scaling from Maturity 1 to higher maturity levels (automation → orchestration → autonomous workflows).
• Establish KPIs and measurement frameworks for workflow adoption and reuse.
• Provide architectural guidance and governance for AI workflow development across teams.

Qualifications

• Strong experience building API-driven, BPM-based, or UI-integrated workflows at enterprise scale.
• Tech Stack : .NET, Angular, AWS
• Expertise in automation frameworks, workflow orchestration, or low/no-code platforms.
• Understanding of modern AI architectures, prompt engineering, and LLM integrations.
• Ability to design systems that are AI-discoverable, modular, and reusable.
• Experience collaborating across engineering, product, and business teams.
• Ability to evangelize and drive cultural change toward AI-first design principles.
• Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution.
• Familiarity with AI-enhanced platforms is a plus.
• A solid understanding of AI capabilities and limitations including ethical considerations is expected.
• Client facing or consulting experience highly preferred.
• Skilled problem solvers with the desire and proven ability to create innovative solutions.
• Flexible and adaptable attitude, disciplined to manage multiple responsibilities and adjust to varied environments.
• Future technology leaders- dynamic individuals energized by fast paced personal and professional growth.
• Phenomenal communicators who can explain and present concepts to technical and non-technical audiences alike, including high level decision makers.
• Bachelor's Degree in MIS, Computer Science, Math, Engineering or comparable major.
• Solid foundation in Computer Science, with strong competencies in data structures, algorithms and software design.
• Knowledge and experience in developing software using agile methodologies.
• Proficient in authoring, editing and presenting technical documents.
• Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff.

Preferred Qualifications

• Prior experience implementing enterprise-scale AI assistants or copilots.
• Familiarity with knowledge graphs, metadata frameworks, or semantic models.
• Experience with cloud-native services and modern integration patterns.

About the Team

Our App Modernization team helps businesses transform legacy systems and build future-ready applications. We deliver end-to-end solutions-combining cloud migration, custom application development, multi-cloud strategies, and modern UI and API integration. With expertise in DevSecOps, modern frameworks, and enterprise platforms, our team of engineers, architects, and project leaders partner with leading brands to drive innovation, accelerate delivery, and create lasting business impact. We also integrate AI-driven capabilities-such as intelligent automation, predictive analytics, and generative development tools-to enhance scalability, performance, and user experience.


Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Applications will be accepted until the position is filled or the posting is removed.

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $73,008.00 to $170,640.00. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview.


Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.


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About Us

Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world's most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at perficient.com.