Sales Associate

About Discovery Management Group Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing. Discover You Purpose with us at Aston Gardens At Tampa Bay As a Sales Associate, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role As a Sales Associate, you will play a key role in creating a smooth, welcoming, and well-organized move‑in experience for new residents. This position serves as a central point of coordination across departments to ensure apartments are ready, residents feel supported, and move‑in days set the tone for a positive resident experience. Position Highlights Status: FULL TIME Schedule: MONDAY - FRIDAY, OCCASIONAL WEEKENDS Location: 12951 WEST LINEBAUGH AVENUE, TAMPA, FL 33626 Rate of Pay: $18.00 HOURLY What You’ll Do Greet prospective and incoming residents during the leasing and move‑in process to build rapport and trust Assist pre‑leased residents with timely apartment access for measuring blinds, furniture, and other needs Attend daily stand‑up meetings and provide accurate updates on scheduled move‑ins to department heads Verify apartment readiness by confirming final cleaning and completion of punch list items Follow up with appropriate departments to ensure apartments are in outstanding move‑in condition Complete final walk‑throughs, including setting thermostat, placing water bottles in the refrigerator, and leaving the resident handbook in the apartment Coordinate move‑in logistics with residents and movers, including parking, entry points, and elevator access Welcome new residents on move‑in day and provide apartment and community orientation, including keys, mail, appliances, and thermostat use Deliver welcome gifts or baskets to new residents Arrange and deliver lunch or dinner to residents on move‑in day Coordinate dining and activities for the first 1–3 days after move‑in Introduce new residents to resident ambassadors Review the Celebrations calendar and introduce residents to the FitCamp Trainer Perform other duties as assigned Qualifications Associate degree preferred One (1) year of experience in a customer service and/or hospitality role Senior Living, Multi‑Family, or New Home experience preferred Strong interpersonal and communication skills Ability to manage multiple priorities and coordinate across departments Proficiency with Microsoft Windows, including Word, Outlook, and Excel Ability to use email, internet‑based tools, and client tracking or design software Strong organizational skills and attention to detail Benefits You’ll Enjoy Competitive wages Early access to earned wages before payday Paid time off and Holiday Comprehensive benefit package including health, dental, vision, life and disability insurances (full‑time) 401(K) with employer match Paid training Opportunities for growth and advancement Employee Assistance Program Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V #J-18808-Ljbffr Discovery Senior Living