Studio Team Member

Studio Team MemberStudio team members are the face of our company! They greet the customers and make sure they have the best experience possible. As a studio team member you will work independently or in a team, greeting and instructing customers, checking out customers and tracking orders, scheduling parties and events, running children’s parties and adult groups, keeping the studio clean and beautiful, stocking and maintaining merchandise displays, organizing and stocking art supplies, unpacking inventory, and many other tasks as assignedPrincipal FunctionCustomer ServiceResponsibilitiesLoad and unload kilnsStock shelvesClean tablesKeep paints in orderOrganize and clean stampsOrganize and clean paint brushesClean floors in studio, backroom and party roomKeep studio clean, and dust freeRestock supplies (paper towels, soap and so on)Clean windowsAssists customers with painting and ideasKeep studios and back room organizedCheck out customersCollect finished items and give back to customersMatch finished orders togetherComplete daily sales logs and reportsAnswer phonesBook parties and reservationsMaintain a neat and professional personal appearance, by wearing the Naked Plates Studios uniform (see uniform matrix) and name badge.Other duties as assigned.RequirementsHigh School Diploma18 years of ageMinimum of one (1) years related experience preferred General working knowledge and interest in Paint our Own Pottery and like activities.Strong communicationCustomer service skills to handle challenging situations.Excellent organizational skills.Must be able to work extra hours, weekends and holidays.Strong computer skills.Ability to handle multiple tasks and functions while maintaining a low personal stress level.Physical Requirements: Bend, stoop, crouch, climb, stand, sit and turn/pivot; Lift/lower, push, pull and carry up to 40 lbs; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of telephone; See, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.All Applicants Must:Be able to work with children, some experience requiredFriendly and attentive to customersWilling to learn and follow directionsBe able to work with little or no supervisionEnjoy cleaning and organizing, be thorough about completing tasksHave good phone and verbal communication skillsBe comfortable working with pc and mac: have basic computer skillsBe able to multi task and manage time wellBe comfortable talking to strangers and large groups of peopleThis position does not involve any pottery painting, custom work or other employee created art work. There will be no time for homework, painting, reading, or any tasks that are not related directly to the work at Naked Plates Studios during working hours and scheduled shifts.Schedules are somewhat flexible, but more hours are required during holidays and school breaks.