Scale Operator/ Customer Service

Job Description

Job Description

Company Info

Circular Services is a leading developer and operator of circular economy infrastructure and services and the largest private recycling company in the U.S. with operations across the country. We help businesses and municipalities reduce and divert waste, lowering disposal costs and fueling local supply chains by ensuring materials are recovered, recycled, and reused.

About the Role: 

The Scale Operator / Warehouse Support position is a dual-role responsible for supporting daily warehouse operations, scale house administration, and customer service activities. This individual will divide their time between assisting with warehouse functions, operating the scale system, performing administrative tasks, and providing professional and efficient service to customers, vendors, and drivers. The role requires a detail-oriented, organized, and adaptable individual with strong communication and customer service skills who can maintain accuracy, manage multiple priorities, and work effectively in a fast-paced recycling processing facility.

Shift: Tues-Fri 9:30AM-6PM, Saturday 6AM-2:30PM (Job Type: Full-time) | Location: San Antonio, TX 78242

Benefits:

• Health, Dental, Vision insurance
• FSA
• Vacation Time
• 401k Matching
• Employee Assistance Program
• Paid Parental Leave
• Tuition Reimbursement

Responsibilities: 

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Operate scale house computer systems to obtain accurate weight information for incoming recycling haulers and outbound shipments.
• Compare scale tickets and bills of lading to verify shipment contents and weights for accuracy.
• Issue receipts to drivers and collect required tickets and documentation.
• Maintain accurate and organized records for reporting and operational analysis.
• Communicate effectively with haulers, truck drivers, supervisors, and peers in person, by phone, radio, and email.
• Performing day to day administrative tasks such as maintaining information files and processing paperwork.
• Follow all company safety policies and procedures while working in warehouse operations.
• Perform additional duties as assigned to support operations.

Minimum Job Qualifications:

• High School Diploma or equivalent.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to work independently with minimal supervision.
• Strong attention to detail and accuracy.

Preferred Job Qualifications: 

• Bilingual (English/Spanish) preferred.
• Experience using computer systems for data entry and information processing.
• Detail-oriented with the ability to obtain, document, and record information accurately from multiple sources.
• Ability to work well under pressure in a fast-paced and noisy environment.
• Organized, punctual, and dependable.
• Positive attitude and professional demeanor.
• Ability to interact with truck drivers, haulers, vendors, and customers in a friendly and professional manner.

Working Conditions and Physical Requirements: 

Normal work environment is a recycling plant, with exposure to all weather conditions, dirt, high levels of noise, smells/odors and at times exposure to dangerous and/or toxic substances requiring necessary precautions, including PPE.

The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly use hands and fingers to handle or operate objects, tools or controls, and reach with hands and arms
• Frequently required to sit, walk, stand, climb, balance, stoop, squat, kneel, crawl, speak and hear.
• Must frequently lift and/or move up to 20 pounds
• Vision abilities include close, distance, color, and peripheral vision, depth perception and ability to adjust focus
• The noise level in the work environment is usually moderate

EEOC:  Circular Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Circular Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Circular Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Circular Services will not tolerate discrimination or harassment based on any of these characteristics.