Business Office Manager

General Purpose

The primary purpose of your job position is to direct the day-to-day functions of the facility in accordance with current federal, state, and local standards, guidelines, and regulations that govern nursing facilities to assure that the highest degree of quality care can be provided to our residents at all times.

Essential Duties

• Oversees Quality care and analyzes the entire operation of the nursing facility.
• Responsible for the overall operational functioning of the facility.
• Monitors census on a daily basis.
• Plan, develop, organize, implement, evaluate, and direct the facility's programs and activities inaccordance with guidelines issued by the governing board .
• Complies and develops reporting on budget projections, revenue and expenses. Ensures budgetconformance.
• Develop and maintain written policies and procedures and professional standards of practice that governthe operation of the facility.
• Develops policies and procedures and holds direct reports accountable.
• Is a role model for our Mission, Vision and Values. Ensures all employees, residents and families aretreated with the utmost respect.
• Activity involved in community groups and developing/maintaining relationships with local hospitalleadership.
• Monitors industry regulations, laws, compliance updates and makes changes appropriately.
• Understands staffing level requirements and adheres to industry and company standards.
• Monitors and directs execution of policy and procedural changes.
• Actively involved in resolving HR issues and Risk Management situations within the facility.
• Oversees capital improvements.
• Participates in Advisory committees.
• Ensure that all facility personnel, residents, visitors, etc., follow established safety regulations, toinclude fire protection/prevention, smoking regulations, infection control, etc.
• Develops and maintains a stellar reputation within the industry and community.
• Develop relationships with your support team (HR/Therapy/Clinical/Finance) to assist inmeeting/exceeding goals.
• Responsible for contract negotiations with vendors.
• Supports Clinical efforts by understanding QA measures and holding people accountable.
• Keeps abreast of collections and A/R on a daily basis.
• Develops and executes creative ideas to increase employee engagement ad minimize turnover.
• Understand and reviews Quality Measures on a regular basis.
• Assist in providing survey team members with additional information during the survey that may aid inpreventing deficiency citations.
• Conduct daily meetings with appropriate staff during facility inspections to discuss survey findings and formulation of plans of action/correction.
• Review deficiencies noted during the exit conference. Provide additional information that may aid in removal of the deficiency or lower the scope and severity level of a cited deficiency.
• Assist in developing plans of correction for cited deficiencies. Ensure such plans incorporate timetables and methods of monitoring to ensure that such deficiencies do not recur.

Supervisory Requirements

This position is responsible for managing and overseeing multiple levels of employees either directly and indirectly. Responsibilities may include, but not limited to, hiring, training, budgeting, appraising performance, rewarding and disciplining employees, addressing complaints, resolving problems and terminations.

Qualification

Education and/or Experience

Must possess, as a minimum, A Bachelor's Degree from an accredited college/university, or equivalent.

Master's Degree or MBA preferred.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

To perform this job successfully, an individual must be proficient in the Microsoft Suite products.

Must maintain licensing credentials for an Administrator.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desk top or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator.

Travel by auto or airline will be required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.

Additional Information

Note : Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.