Delivery Driver - Class A
Ashby Lumber Company
Job Description
Job Description
OBJECTIVE:
The delivery driver is responsible for the timely and safe delivery of materials to customers and pickup of materials when needed from vendors and customers. The driver coordinates his activity to achieve optimum productivity and works carefully to meet or exceed customer expectations. The driver is competent and friendly in order to create a good impression of Ashby Lumber. The driver is responsible for safely transporting company and customer goods. The driver’s efforts to deliver and pick up goods in a timely and safe manner affect the success of the entire organization, ensure customer satisfaction, and support business growth.
DUTIES AND RESPONSIBILITIES:
Customer Interaction:
- Provide excellent customer service on all deliveries.
- Always be professional in your contact with customers and their employees, as well as vendors.
- Know how to handle an upset or angry customer.
Delivery:
- Be able to sit/drive and accomplish all motions used in driving a large truck for extended periods-trip lengths vary greatly, but up to 6 hours per day will be spent behind the wheel.
- Possess a current driver’s license, clean Motor Vehicle Record, and be approved by our insurance - if approval is withdrawn for any reason, employment with Ashby Lumber may cease.
- Monitor and ensure vehicles are loaded properly and accurately.
- Be familiar with surrounding area and be able to read a map/guide.
- Have a positive and upbeat attitude, even in heavy traffic and unusual driving conditions.
- Assist and/or oversee the loading and/or unloading of products.
- Be able to deal with a fast-paced environment, subject to numerous schedule and priority changes and short notice activity.
- Remain in communication with Dispatch as needed throughout the day.
- Inform Dispatch of any problems that arise at the delivery site.
- Working overtime to handle the flow of business is mandatory for all delivery drivers; weekend overtime will be worked on a rotating basis.
Safety:
- Have excellent driving skills and knowledge of traffic laws.
- Complete Driver’s Vehicle Inspection daily.
- Pass random DOT alcohol/drug screening.
- Operate vehicle safely in a manner consistent with Ashby Lumber Driving Policy.
- Report all accidents in accordance with Ashby Lumber Driver Accident Reporting Policy.
- Attend safety meetings monthly.
SKILLS/QUALIFICATIONS:
- A valid Commercial Driver’s License (CDL) based on state location.
- Proper Class CDL with valid Air Brake and HazMat Endorsement (as required).
- ABC and OSHA approved Powered Industrial Truck certification (company training provided).
- A good driving record.
- Current & valid medical card (required in some states for non CDL).
- Excellent verbal and written communication skills.
- Possession of strong organizational skills.
- Ability to work independently on assigned tasks and accept direction on given assignments.
- Able to work in a cooperative manner as part of a team.
- Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health/safety and company policies and procedures.
- Possession of a high school diploma or equivalent (GED).
- 6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience.
PHYSICAL REQUIREMENTS:
- Sit/drive up to 6-7 hours per day.
- Must be able to lift/carry 100 lbs. occasionally.
- Must be able to lift 75 lbs. repetitively.
- Must be able to push/pull 50-250 lbs.
- Vertical and horizontal reaching is required.
- All mobility motions are required (standing, walking, sitting, stooping, kneeling, crouching, crawling, and climbing).
- Full range of motion and physical activity occurring randomly for 8-10 hours per day.
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your Supervisor, the General Managers, or the Owners.
You will be evaluated based on your performance of the objectives, duties, and responsibilities listed in this job description, the accomplishment of other assigned tasks, and adherence to Ashby Lumber’s Policies as outlined in the Employee Manual. Your supervisor or the Manager has the right to revise this job description at any time.
This job description is not a contract for employment, and either you or Ashby Lumber may terminate employment at any time, for any reason.
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