Cafe Manager
TOP POT DOUGHNUTS
Job Description
Job Description
Description:
About the Role
This is a working manager position , leading by example on the floor while supporting the day-to-day operations of the café. You’ll balance guest service, team development, and operational execution to keep the café running smoothly and efficiently .
Some of our benefits we offer:
- Flexible scheduling
- 401(k)
- Medical, Dental & Vision insurance
- Paid time off & sick time
- Employee Assistance Program (EAP)
- Employee discounts — did we mention free doughnuts and coffee?
- Growth opportunity
What we are looking for someone who can:
- Lead with a “guest first” mindset , stepping in to support the team and ensure a great experience every time
- Demonstrate strong customer service while coaching and developing others
- Create a positive, team-focused environment and build strong working relationships
- Run daily café operations, including shift execution, cash handling, and maintaining company standards
- Support hiring, training, and performance management in partnership with the District Manager
- Manage product levels, ordering, and quality to ensure consistency and minimize waste
- Monitor key areas of the business such as labor, sales, and overall café performance
- Maintain cleanliness, organization, and safety in accordance with company and health standards
- Work a flexible schedule, including opening, closing, weekends, and holidays
- Occasionally lift and move up to 25 pounds and be active for the duration of shifts
What we’re looking for:
- 2+ years of leadership experience (food/retail preferred)
- A hands-on leader who enjoys working alongside their team
- Strong communication and organizational skills
- Ability to stay calm, problem-solve, and make decisions in a fast-paced environment
- Basic computer skills and ability to learn POS systems
- Food Handler’s Permit (or ability to obtain)
At Top Pot, we take pride in people, quality, and consistency by living our Core Values every day: Fun, Ambition, Commitment, Excellence, Team.
Vacancy posted 6 days ago
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