LEASING CONSULTANT - Sunset Cove

Job Details Level: Entry Job Location: Sunset Cove - West Palm Beach, FL 33401 Job Type: Full-Time (30+ hours/week) Education Level: High School/Equivalent Salary Range: $18.36 - $18.36 per hour Travel Percentage: Local, as needed for business Job Shift: Days Job Category: Admin - Clerical Job Summary Under the direct supervision of the Community Manager and/or Assistant Manager, the Leasing Consultant will assist in the development and implementation of advertising and special promotions. The Leasing Consultant is responsible for establishing and maintaining a relationship with prospective and current residents and assisting with marketing and leasing of the property. Essential Job Duties and Responsibilities Create a positive, welcoming, supportive environment for residents, visitors, and community associates Assist with development and implementation of resident services programming Utilize maintenance software program to enter and track service requests Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, and governing program laws and regulations using the set Resident Selection Criteria Prepare market surveys and traffic reports Oversee lease renewal process Determine the needs of prospective residents Prepare lease packages Collect late rents and other monies due to the property Manage move‑in and move‑out processes Answer telephone and greet prospective residents and residents in a pleasant and positive manner; respond to incoming calls from the corporate office or related to the operation of the property Contact all guests by phone and/or email within 24 hours or less of their initial visit Sends Thank You cards after to guests May be asked to perform housekeeping duties as needed Knowledge, Skills and Abilities (KSAs) Work a flexible schedule, including evenings and weekends Display professionalism in both work ethic and appearance Travel for the purpose of conducting property business; must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs Assist in the absence of the Community Manager or Assistant Community Manager in handling emergencies, log resident service requests, inspect vacant apartments, etc. Excellent customer service skills Demonstrate strong written and oral communication skills Clearly communicate verbally, in writing and read in English Education and Experience High School Diploma or Equivalent Proficiency in One Site preferred Minimum of one year property management experience preferred Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred Physical Demands Must be able to access all areas of the property’s grounds and structures, including multilevel structures, with or without the aid of an elevator Work with a computer for a minimum of 7 hours daily either standing or sitting Provide a welcoming office environment for potential residents Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal Effectively communicate with applicants, residents, vendors and supervisors in e‑mail, by phone, or in person regarding day to day operations of the property #J-18808-Ljbffr Royal American Companies