Clinic Service Representative - OBGYN - Days

Clinic Service Representative - OBGYN - Days The Henry Ford Macomb Medical Office Pavilion provides easy access to many health services, including: physician specialty offices, a retail pharmacy, an outpatient testing center, conference facilities and more. The pavilion is connected to Henry Ford Macomb Hospital and includes dedicated parking in front of its entrance, facing 19 Mile Road. Under general supervision, perform all patient registration activities: patient reception, face‑to‑face check‑in and checkout, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contribute to an organizational culture committed to the highest degree of service excellence for all customer groups, collaborate with diverse populations, and maintain dependability and punctuality. Strong organizational skills and ability to multi‑task are essential. SHIFT DETAILS: Days LOCATION: 16151 19 Mile Road, Clinton Township, MI 48038 STATUS: Full Time Education and Experience Required High School Diploma or equivalent. Required to perform calculations, complete forms, and extensively utilize computer information systems. Demonstrated ability to work with detailed information. Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel. Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs. Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office. Ability to work successfully in a fast‑paced environment with frequent interruptions. Ability to work within a team setting and be supportive of team members. Successful completion of yearly competencies. Basic computer skills (knowledgeable opening software/email, navigate on keyboard, logging in and out of computer). Ability to work effectively with populations of diverse backgrounds and ages. Dependable and punctual. Strong organizational skills and ability to multi‑task. Additional Information Organization: Henry Ford Macomb Hospital Department: OB_GYN - MOP Shift: Day Job Union Code: Not Applicable This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Incumbents may be asked to perform job‑related duties beyond those explicitly described above. Equal Employment Opportunity / Affemative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws. #J-18808-Ljbffr