Floor Lead

Floor Lead

Starting rate of pay is $16.00 per hour, plus you earn PTO after 90 days of employment!

If you LOVE SUGAR, have exceptional leadership qualities, possess a strong work ethic, positive attitude and LOVE providing customers with great service, apply today to join the Sweetest Team on Earth! I LOVE SUGAR is now hiring for a Floor Lead in our Flagship location in Las Vegas, NV. Reports to: Store Management Overall Job Function: Optimizes the stores success by providing the customers with the greatest customer experience. Job Responsibilities include, but are not limited to:

• Customer Service
  • Provide excellent customer service according to I LOVE SUGAR standards.
  • Answer phones courteously and promptly.
  • Assist Management in resolving escalated customer concerns.
• Job Knowledge
  • Actively work with products, including processing, stocking, replenishing, rotating, displaying and merchandising per I LOVE SUGAR guidelines.
  • Run POS register, report and handle all required transactions, issue receipts and pack merchandise.
  • Receive, open and unpack merchandise shipments.
• Efficiency
  • Execute reductions, price changes, transfers and cash register routines.
  • Utilize established I LOVE SUGAR policies and procedures to assist in asset protection and safety for the store and partner with store management as needed.
• Team Player
  • Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per I LOVE SUGAR store standards.
  • Adhere to I LOVE SUGAR values and internal standards policies and procedures contained in the company Employee Handbook.

Minimum Candidate Qualifications:

• High School graduate or equivalent preferred
• 6 months of experience in customer service, retail industry preferred
• Leadership/management experience preferred
• Ability to lift up to 50 pounds
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items for a short distance
• Ability to climb a ladder and use a step stool

Competencies:

• Excellent customer service skills
• Ability and willingness to run a cash register
• Good communication and organizational skills
• Ability to multitask in a fast-paced environment
• Demonstrate a lead-byexample style of leadership for a team
• Ability to take initiative to complete tasks and solve problems
• Ability to meet deadlines
• Ability to manage time and prioritize
• Must be able to work a flexible work schedule including nights and weekends

Job Status: Nonexempt, Hourly (Full-Time) We offer competitive salaries, health insurance benefits, and an amazing employee discount program for cell phone plans, gym memberships, travel, and more! If this sounds like you, please apply here and let's grow together! About I LOVE SUGAR Much more than a candy store, I LOVE SUGAR takes the candy we all LOVE and delivers a magical and breathtaking experience. A state-of-the-art design including patented custom fixtures and attention to extreme detail, is what we believe makes shoppers often refer to I LOVE SUGAR as the Apple store of candy. A 55' mega candy wall, Candy Mosaics and other Art completely made out of candy are all found throughout the space which creates a candy museum-like experience. We make candy heART. Combine that with every type of candy imaginable, mix it with love and an iconic brand, I LOVE SUGAR was born.