Service Advisor

Honor GMC is a trusted automotive dealership specializing in providing first-class services to its customers. We are committed to delivering outstanding customer experiences through our quality vehicle inventory and exceptional service options. Based in San Diego, CA, we pride ourselves on fostering a supportive and collaborative work environment for our employees while maintaining high standards of professionalism and operational excellence. Our goal is to create lasting relationships with both our customers and team members. Role Description This is a full-time, on-site Service Advisor role located in San Diego, CA. The Service Advisor will act as the primary point of contact for customers in need of vehicle servicing. Responsibilities include scheduling service appointments, discussing vehicle needs with customers, preparing work orders, providing cost and timeline estimates, and ensuring customer satisfaction by communicating effectively throughout the service process. The role requires attention to detail, strong organizational skills, and the ability to collaborate closely with technicians and other team members to ensure timely and quality service delivery. Qualifications Excellent customer service and interpersonal communication skills Ability to accurately schedule and prioritize service appointments Proficiency in documenting and managing service records Basic automotive knowledge and a keen understanding of vehicle maintenance services Strong organizational skills and the ability to multitask in a fast-paced environment Problem-solving skills and a proactive approach to addressing customer concerns Previous experience in a similar role or in the automotive industry is a plus High school diploma or equivalent; additional certifications or training in automotive services is an advantage #J-18808-Ljbffr Honor GMC