Registered Nurse Supervisor (RN) - Primary Care Concierge Medicine
WellStar Health System
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary Under general direction of the physician and/or office manager, provides nursing care of patient, plans and oversees departmental staff nursing activities ensuring effective nursing services are provided, and adherence to policies, procedures, standards, and regulations. A multidisciplinary team approach to care is utilized. The function of the Nurse Supervisor is to develop and maintain an environment that supports the professional nurse and staff. Under the direction and supervision of the Clinical Services Department, the Nurse Supervisor will promote clinical competency as well as maintain clinical quality control through leading and supporting survey readiness efforts as it relates to back office clinical operations. The Nurse Supervisor is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. They practice in a clinical environment that is administered by Office Managers and other leaders and is supported through the WellStar Clinical Champion Forum. The framework for practice is steered by the WellStar Professional Practice Model, 5-Star Nursing and evidence based practice and research. RN competencies are derived from these models and supported by the WellStar Core Competencies. It is expected that all RN Nurse Supervisors are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected that the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals. Core Responsibilities and Essential Functions Professional Responsibility Perform the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence-based practice, analytical/critical thinking and ensuring that care is individualized; coordinate care through effective partnerships recognizing that caring is central to achieving optimal patient care outcomes. Provide relationship-based patient centered care that is consistent with population specific characteristics (e.g., age, gender, disease, etc.) in a manner that adapts service delivery to reflect an understanding of cultural diversity. Always partner with the patient and significant others (as appropriate) using such appropriate methods for setting and purpose (e.g., huddles; interdisciplinary rounds; just-in-time and planned patient teaching; keeping the patient and significant others updated and making the patient’s goals the focus of the plan of care). Practice using current clinical practice standards. Teamwork and Collaboration Coordinate the delivery and documentation of safe, quality patient care that promotes the professional care delivery model. This includes, but is not limited to, diverse and inclusive interdisciplinary communication methods (interdisciplinary rounds, case review, etc.); completion of timely documentation and promotion of a respectful, inclusive clinical environment. Demonstrate teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members. Professional Development and Initiative Complete all initial and ongoing professional competency assessment, required mandatory education, and population-specific education. Serve as a preceptor and/or mentor for other professional nurses (and unlicensed staff or students) to ensure that there is a current and future qualified workforce; model the professional practice of nursing and create a healthy work environment. Evidence-Based Practice and Research Promote evidence-based practice, nursing research, and performance improvement in nursing. Participate in activities such as value analysis as part of the decision-making process in evaluating patient care products. Uphold all healthcare system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and WellStar Health Systems safety absolutes. May serve as practice Safety Coach. Participate in data collection, pose relevant clinical questions to advanced evidence-based practice. Consult appropriate experts and use appropriate resources and evidence to address practice questions. Resources and Support Proactively plan for the care of patients across the care continuum in the course of giving direct patient care. Participate in the development of protocols and procedures when called upon or through self-initiation in collaboration with Practice Managers and/or Clinical Services and other members of the health care team to achieve best practice outcomes for relevant patient populations. Support efficient and effective use of human and material resources. Leadership Plan, organize, and facilitate staff to provide patient care; evaluate care and ensure customer satisfaction; oversee the department’s daily staffing requirements; orient clinical staff to their job responsibilities; provide leadership in clinical problem solving. Assist with staff recruitment; ensure an orientation plan for new staff members; provide timely feedback; evaluate and schedule in-service/training as needed; serve as liaison with physicians. Implement and interpret organizational policies and procedures and nursing standards and regulations. Utilize evidence-based practice to develop and implement standards of practice that guide practice improvement initiatives. Work with Clinical Services in the development of clinical competencies for non-provider clinical staff. Lead check-off process of annual competencies for non-provider clinical staff. Along with Practice Manager, ensure all nursing/MA staff maintains appropriate credentials and/or licensure. Attend monthly Clinical Champion meetings, share information with practice staff, and lead in implementation of best practices. Practice Operations Maintain appropriate staffing and supply par levels to achieve practice goals. Contribute to financial viability through service quality and clinical excellence. Act as liaison with Clinical Informatics as it relates to EHR training needs. Human Resource Management Adhere to WellStar Health Systems policy and procedures to human resource management and apply such policies and procedures consistently with input from MGR/DPO. Assist with hiring process with input from MGR/DPO. Appropriately delegate responsibilities to clinical staff and provide oversight. Compliance and Risk Management Support and apply a working knowledge of WellStar Health Systems Standard and Department Policies and Procedures, as well as... #J-18808-Ljbffr
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