Customer Experience Lead-The Westchester
Victoria's Secret
Description A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include Leading and demonstrating company values within the store. Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching. Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. Linking results to behaviors and actions to drive top-line sales. Independently managing labor hours within the store to drive top-line sales and profit. Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. Demonstrating and leading company policy and procedures. Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. #J-18808-Ljbffr Victoria's Secret
$26.25 per hour
...Victoria’s Secret & Co, you’ll join a world‑leading specialty retail brand recognized globally for... ...for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves...SuggestedLocal areaImmediate startFlexible hoursNight shiftWeekend workVictoria’s Secret & Co.
Yonkers, NY4 days ago$50k - $55k
...understand their individual roles in serving our customers, and this clarity of purpose encourages... ...to improve the overall customer experience. Cross Functional Collaboration : Partnering... ...quickly About Us: Rectangle Health, a leading financial technology company, empowers...SuggestedFull timeRectangle Health
Valhalla, NY1 day ago- Victoria’s Secret & Co. seeks a Customer Experience Lead in Yonkers to elevate customer and associate experiences while driving sales. This leadership role involves directing associates on the sales floor and ensuring operational excellence through effective labor management...Suggested
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Stop & Shop, located in Town of Chester, NY, is looking for a Customer Service Manager to enhance operational efficiency and community... ...and compliance. The ideal candidate will have leadership experience, strong multitasking abilities, and a commitment to customer satisfaction...Suggested$29 - $30 per hour
...Job Summary Embark on a journey of hospitality excellence as a valued member of our team, dedicated to crafting extraordinary experiences for our cherished members. Join us in creating moments of unparalleled warmth and hospitality, where every detail is thoughtfully...Work at officeLocal areaImmediate startRemote workFlexible hoursAfternoon shiftCompass Group
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...airport. Territory boundaries include Westchester, White Plains, and the Bronx.... ...health. With more than 70 years of experience in neuroscience, we are committed... ...exciting time to join our team as we lead the way in creating positive customer experiences! As a...Work at officeLocal areaFlexible hours- ...promote services. Dedicated individuals with a passion for improving patient care will thrive in this environment. The position demands local travel within Westchester County and offers benefits such as health insurance and a 401(k) plan. #J-18808-Ljbffr Always CompassionateLocal area
$17 - $20 per hour
...Retail Customer Service Leader (Front End Leader) Micro Center is the nation's leading computer and electronic device big box retailer! Our technology superstore has an... ...duties and tasks as assigned Education & Experience: High school diploma or equivalent required...Hourly payFull timeWork at officeShift workNight shiftDay shift- TJX operates a Mount Pleasant TJ Maxx store, seeking a front-end supervisor to promote an outstanding customer experience and lead a team of Associates. The role emphasizes coaching, task prioritization, and adherence to store policies. Applicants should be available for...Night shiftWeekend work
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Burlington
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...We are seeking a strategic and results-driven Customer Marketing Manager for our WK Health division to lead initiatives that drive customer engagement, retention... ...ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate...Contract workWork at officeWolters Kluwer
White Plains, NY3 days ago- ...opening/closing hours through a high level of customer service. This individual will also act... ..., maintain, and protect the customer experience by developing Service & Sales... ...company policy. Exhibit the ability to lead and inspire cooperation and influence behavior...Full timeTemporary workLocal areaShift workWeekend work
New York Sports Clubs
White Plains, NY5 days ago $25.5 - $36 per hour
...York. This full-time role involves overseeing daily team activities, ensuring operational excellence, and delivering outstanding customer service. The successful candidate will have strong leadership skills, a good understanding of banking operations, and the ability...Hourly payFull time- Greene King in the Town of Chester is seeking a dedicated Team Leader to enhance customer experiences and manage a dynamic team. You will ensure operations run smoothly during busy shifts and deliver top-notch service, making every visit memorable for customers. This role...Shift work
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$22 - $26 per hour
...seeking an Assistant Store Manager in White Plains, New York. Responsibilities include supporting store operations and enhancing customer experiences in a fitness-focused environment. The role involves team management, ensuring brand representation, and coordinating events...Hourly payLocal area$18.81 - $27.79 per hour
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